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Consumer Trends

This HR technology platform shortens the hiring process from two weeks to two days.

Will Student Loan Payments Sour Restaurant Spending?

Why the Future of Fast Food is ‘Phygital’

Ranking the Top Fast-Food Chains by Guest Satisfaction

Marketing & Promotions

Pretzelmaker's upcoming prototype.

Pretzelmaker Puts Twist on Tradition to Woo Modern Consumer

Zaxby's Auctions the First Bottled Zax Sauce for $30,000

Subway's Newest Restaurant Takes to the Sky

Business Advice

Staff inside a fast-food restaurant making chicken.

Fast-Food Chains, Officials Reach Deal in California Wage Battle

The 'All-Purpose' Shelf: Your Swiss Army Knife in Revenue Management

How Restaurants Can Master Revenue Management

Customer Experience

Cars in line at a drive-thru.

Driving the Future: Reimagining the Drive-Thru Model

How Quick-Service Restaurants Can Excel at CX, Even With Limited Staff

How Subscription Loyalty Programs Maximize Guest Satisfaction

Employee Management

Interior of a fast-food restaurant.

Why Restaurants Should Embrace the Gig Economy Shift

Harassment in the Restaurant Industry Part II: Employee Discipline

3 Reasons the Restaurant Labor Shortage Hasn't Gone Away

Technology

A QR code inside a restaurant.

What Tech Investments Should Restaurants Consider for Growth?

Fueling Sales through Psychology: What to Learn from Uber and DoorDash

How Restaurants Can Measure and Mitigate their Carbon Footprints

Drive Thru

Chick-fil-A elevated drive-thru rendering.

Chick-fil-A is Building a Four-Lane Drive-Thru for 75 Cars

Chick-fil-A Unveils Drive-Thru Restaurant with No Seating in Hawaii

Restaurants are Undergoing a Renewable Revolution

Fast Casual

Huey Magoo's chicken tenders.

Huey Magoo's Flourishes in Chicken Tender Segment

6 Questions with Salata Managing Member Phil Howard

Nontraditional Site Competition Heats Up in Fast Food

Finance

McDonald's restaurant in Ohio.

McDonald's to Raise Royalty Fees for First Time in 30 Years

Demystifying Payment Processing Fees: What Restaurants Need to Know

Salad Chain Green District Declares Bankruptcy

Health & Wellness

Native Foods interior of restaurant.

How Plant-Based Chains are Navigating Supply Chain Disruptions

Inside Smoothie King’s Transformation to a Healthy Lifestyle Brand

What Wellness Means Now for Restaurants

Franchising

A pizza from Tony Gemignani's Slice House concept.

Tony Gemignani Brings World-Class Expertise to Fast-Casual Pizza

Inside Jack in the Box’s Franchise Revival

Chick-fil-A Seeks Return to Europe with $100M Investment

Menu Innovations

Whataburger's James Sanchez.

How Chef James Sanchez Keeps Things Fresh in Whataburger's Kitchen

Coffee Chains Get In the Energy Drink Business

How Wendy's Brought Nacho Flavors to the Menu

Fast Food

Crisp & Green interior of restaurant.

QSR's Best Franchise Deals: 2023 Edition

Subway Rewrites Playbook with Legacy Still Intact

Cracking the Code to Restaurant Franchise Marketing

Restaurant Operations

Dog sitting next to restaurant table during meal.

Ask the Restaurant Legal Professionals: Are You Required to Accommodate Animals?

Company or Franchise Growth: Which Path Should You Take?

5 Ways to Build a Better Digital Experience for Your Quick-Service Brand

Emerging Concepts

A picture of Freddy's new design.

Growth-Minded Freddy’s Keeps the Focus on Franchisees

Latino-Led Cilantro Taco Grill Looks to Scale Authentic Mexican Cuisine

Roastery Mr. Espresso Opens First Store, Blending Italian Heritage and American Flair