Brand Insights:
| Chain | Building walls dirty/damaged | Charged the wrong amount | Unsightly pick-up window |
| Arby's | 1.7% | 0.6% | 0.0% |
| Burger King | 4.2% | 0.0% | 3.0% |
| Carl's Jr. | 3.3% | 1.1% | 1.1% |
| Chick-fil-A | 0.0% | 0.0% | 0.0% |
| Dunkin' Donuts | 1.7% | 2.3% | 1.7% |
| Hardee's | 0.0% | 0.0% | 2.3% |
| KFC | 6.0% | 1.2% | 1.8% |
| McDonald's | 1.2% | 1.2% | 0.6% |
| PDQ | 0.0% | 0.0% | 0.0% |
| Panera Bread | 1.4% | 0.0% | 0.0% |
| Pollo Tropical | 0.0% | 0.0% | 1.4% |
| Starbucks | 1.8% | 1.2% | 2.4% |
| Taco Bell | 1.2% | 0.6% | 0.6% |
| Taco Cabana | 5.3% | 0.0% | 2.7% |
| Wendy's | 1.2% | 1.2% | 0.6% |
| Summary | 2.1% | 0.8% | 1.2% |
