Brand Insights:
| Chain | Building walls dirty/damaged | Charged wrong amount | Inaccurate order | Offensive odors | Rude employees | Unprofessional presentation or employee appearance | Unsightly pickup window | Receipt incorrect | Other | None of the above |
| Arby's | 0.60 | 0.00 | 9.50 | 0.00 | 2.40 | 1.20 | 1.80 | 0.60 | 4.70 | 82.80 |
| Burger King | 1.80 | 1.20 | 10.50 | 0.60 | 2.30 | 2.90 | 2.90 | 2.30 | 4.10 | 83.00 |
| Carl's Jr. | 5.70 | 1.10 | 9.10 | 0.00 | 1.10 | 1.10 | 2.30 | 1.10 | 3.40 | 79.50 |
| Chick-fil-A | 0.00 | 0.00 | 6.60 | 0.00 | 0.00 | 0.00 | 0.00 | 1.60 | 0.50 | 91.30 |
| Dunkin' Donuts | 2.40 | 0.60 | 13.00 | 0.60 | 1.80 | 0.00 | 2.40 | 3.60 | 3.60 | 78.10 |
| Hardee's | 1.20 | 0.00 | 11.90 | 1.20 | 0.00 | 0.00 | 2.40 | 6.00 | 6.00 | 75.00 |
| KFC | 4.20 | 2.40 | 16.80 | 0.00 | 2.40 | 0.00 | 3.60 | 7.80 | 6.00 | 70.10 |
| McDonald's | 1.10 | 0.60 | 6.10 | 0.00 | 0.60 | 0.00 | 0.00 | 1.10 | 2.20 | 89.90 |
| Panera Bread | 1.30 | 1.30 | 17.10 | 0.00 | 1.30 | 0.00 | 0.00 | 1.30 | 5.30 | 76.30 |
| Raising Cane's | 0.00 | 0.00 | 2.70 | 0.00 | 2.70 | 0.00 | 0.00 | 2.70 | 2.70 | 89.30 |
| Starbucks | 1.20 | 0.60 | 13.80 | 0.00 | 0.60 | 0.00 | 0.60 | 3.00 | 7.20 | 79.00 |
| Taco Bell | 1.80 | 1.20 | 9.60 | 0.00 | 1.20 | 0.60 | 1.20 | 6.00 | 3.00 | 81.40 |
| Tim Hortons | 0.00 | 1.30 | 13.20 | 0.00 | 0.00 | 2.60 | 1.30 | 10.50 | 9.20 | 69.70 |
| Wendy's | 1.20 | 1.20 | 10.30 | 1.20 | 1.80 | 0.00 | 0.00 | 3.00 | 5.50 | 78.80 |
| Zaxby's | 1.30 | 0.00 | 9.30 | 0.00 | 1.30 | 0.00 | 1.30 | 0.00 | 2.70 | 85.30 |
| Summary | 1.59 | 0.80 | 10.59 | 0.30 | 1.34 | 0.55 | 1.34 | 3.28 | 4.23 | 81.15 |
