Issues Experienced



Results reflect a percentage of drive-thru visits at each chain

Chainsort descendingBuilding walls dirty/damagedCharged wrong amountInaccurate orderOffensive odorsRude employeesUnprofessional presentation or employee appearanceUnsightly pickup windowReceipt incorrectOtherNone of the above
Arby's0.600.009.500.002.401.201.800.604.7082.80
Burger King1.801.2010.500.602.302.902.902.304.1083.00
Carl's Jr.5.701.109.100.001.101.102.301.103.4079.50
Chick-fil-A0.000.006.600.000.000.000.001.600.5091.30
Dunkin' Donuts2.400.6013.000.601.800.002.403.603.6078.10
Hardee's1.200.0011.901.200.000.002.406.006.0075.00
KFC4.202.4016.800.002.400.003.607.806.0070.10
McDonald's1.100.606.100.000.600.000.001.102.2089.90
Panera Bread1.301.3017.100.001.300.000.001.305.3076.30
Raising Cane's0.000.002.700.002.700.000.002.702.7089.30
Starbucks1.200.6013.800.000.600.000.603.007.2079.00
Taco Bell1.801.209.600.001.200.601.206.003.0081.40
Tim Hortons0.001.3013.200.000.002.601.3010.509.2069.70
Wendy's1.201.2010.301.201.800.000.003.005.5078.80
Zaxby's1.300.009.300.001.300.001.300.002.7085.30
Summary1.590.8010.590.301.340.551.343.284.2381.15


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