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Holidays with the Colonel

Selflessness around the holidays is getting a $20 Fill Up for your family instead of just a $5 Fill Up for yourself.

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Franchising

Biggby Coffee in Akron, Ohio.

McDonald's Vet Adds Fuel to BIGGBY COFFEE's Growth Aspirations

Tony Gemignani Brings World-Class Expertise to Fast-Casual Pizza

Huey Magoo's Flourishes in Chicken Tender Segment

Fast Food

Dunkin' iced coffee cup.

What Happy Hour Teaches Us About Dynamic Pricing

Inside Jack in the Box’s Franchise Revival

Nontraditional Site Competition Heats Up in Fast Food

Health & Wellness

Native Foods interior of restaurant.

How Plant-Based Chains are Navigating Supply Chain Disruptions

Inside Smoothie King’s Transformation to a Healthy Lifestyle Brand

What Wellness Means Now for Restaurants

Fast Casual

Salata operator Phil Howard.

6 Questions with Salata Managing Member Phil Howard

Zaxby's Auctions the First Bottled Zax Sauce for $30,000

Growth-Minded Freddy’s Keeps the Focus on Franchisees

Finance

McDonald's restaurant in Ohio.

McDonald's to Raise Royalty Fees for First Time in 30 Years

Demystifying Payment Processing Fees: What Restaurants Need to Know

Will Student Loan Payments Sour Restaurant Spending?

Menu Innovations

Whataburger's James Sanchez.

How Chef James Sanchez Keeps Things Fresh in Whataburger's Kitchen

Coffee Chains Get In the Energy Drink Business

How Wendy's Brought Nacho Flavors to the Menu

Emerging Concepts

Cilantro Taco Grill.

Latino-Led Cilantro Taco Grill Looks to Scale Authentic Mexican Cuisine

QSR's Best Franchise Deals: 2023 Edition

Roastery Mr. Espresso Opens First Store, Blending Italian Heritage and American Flair

Business Advice

Staff inside a fast-food restaurant making chicken.

Fast-Food Chains, Officials Reach Deal in California Wage Battle

Why the Future of Fast Food is ‘Phygital’

Ranking the Top Fast-Food Chains by Guest Satisfaction

Consumer Trends

Huey Magoo's chicken tenders.

The Great Chicken Debate: Wings or Tenders?

Papa Johns Navigates the Complex World of Pizza Pricing

The 2023 QSR 50: Fast Food's Leading Annual Report

Customer Experience

Cars in line at a drive-thru.

Driving the Future: Reimagining the Drive-Thru Model

How Quick-Service Restaurants Can Excel at CX, Even With Limited Staff

How Subscription Loyalty Programs Maximize Guest Satisfaction

Drive Thru

Chick-fil-A elevated drive-thru rendering.

Chick-fil-A is Building a Four-Lane Drive-Thru for 75 Cars

Chick-fil-A Unveils Drive-Thru Restaurant with No Seating in Hawaii

Restaurants are Undergoing a Renewable Revolution

Marketing & Promotions

Pretzelmaker's upcoming prototype.

Pretzelmaker Puts Twist on Tradition to Woo Modern Consumer

Subway's Newest Restaurant Takes to the Sky

Denise Pedini Leads a Loyalty Renaissance at Newk’s

Employee Management

Interior of a fast-food restaurant.

Why Restaurants Should Embrace the Gig Economy Shift

Harassment in the Restaurant Industry Part II: Employee Discipline

3 Reasons the Restaurant Labor Shortage Hasn't Gone Away

Technology

A QR code inside a restaurant.

What Tech Investments Should Restaurants Consider for Growth?

Fueling Sales through Psychology: What to Learn from Uber and DoorDash

How Restaurants Can Measure and Mitigate their Carbon Footprints

Restaurant Operations

Dog sitting next to restaurant table during meal.

Ask the Restaurant Legal Professionals: Are You Required to Accommodate Animals?

Company or Franchise Growth: Which Path Should You Take?

5 Ways to Build a Better Digital Experience for Your Quick-Service Brand