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Restaurant Vet Ted Balestreri is a ‘Legend’

The NRA recognized the longtime business leader for his many contributions and steadfast dedication to the restaurant industry.

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Employee Management

Restaurant employee holding tablet inside cafe.

How Telemedicine Can Help Restaurants Recruit and Retain Workers

Chick-fil-A Served 527 Million Chicken Sandwiches in 2022

Dutch Dynasty: The Story of the Next Great Coffee Brand

Franchising

Jack in the Box prototype.

Jack in the Box Plows Ahead on Aggressive Growth Goals

Welcome to the Fast-Food Cookie Wars

Wetzel’s New Concept is a Twist on its Best Parts

Fast Food

Exterior of a Burger King restaurant.

Can Burger King Reclaim the Flame?

Meet ‘Gen Alpha:’ The Next Big Restaurant Demographic

How Restaurants Can Compete with Third-Party Delivery

Menu Innovations

Food plated on a buffet for catering.

4 Tips on How to Prepare for the Future of Catering

Inside Potbelly’s Comeback, from Potential to Powerhouse

Even After Record Sales, Papa Johns Sees Plenty of Upside Ahead

Drive Thru

The dining room of Panda Express' new prototype.

Panda Express Infuses Cultural Heritage into New Store Design

Carl's Jr., Hardee's Join the AI Drive-Thru Revolution

Commentary: Let's Change the Restaurant Industry Together

Consumer Trends

Pizza Hut exterior of newly remodeled restaurant.

The Pizza Wars' Next Chapter

Starbucks New CEO: We Will Deliver Connection

Starbucks and the Coffee Sector are Buzzing

Health & Wellness

Smoothie King employee hands a customer a smoothie through the window of a drive thru.

Inside Smoothie King’s Transformation to a Healthy Lifestyle Brand

What Wellness Means Now for Restaurants

The Missing Puzzle Piece of the Workforce Crisis

Emerging Concepts

Derrick Hayes.

Big Dave’s is Ready to Outgrow its Humble Origins

Insights from the NRA Show: Starbird CEO Aaron Noveshen

Neat Burger Looks to Reenergize U.S. Plant-Based Movement

Customer Experience

a rendering of Wendy's underground delivery system.

Wendy's to Pilot Underground Delivery

When it Comes to Personalization, Restaurants are Asking the Wrong Questions

Ask the Restaurant Legal Professionals: Is The Tip Credit Right for My Operation?

Business Advice

Geoff Alexander.

Insights from the NRA Show: Wow Bao’s Geoff Alexander

Let's Reconnect at the National Restaurant Association Show

The State of Guest Experience in Fast Casual: New Report

Marketing & Promotions

A graphic showing Taco Bell's petition.

Taco Bell Files Petition to Remove 'Taco Tuesday' Trademark

What is Your Loyalty Program Actually Costing You?

How Fast-Food Brands are Adopting Machine Learning for Marketing

Fast Casual

Max Sheets.

6 Questions with Chick N Max CEO Max Sheets

A Tale of Resilience: Restaurant Industry Shines as Uncertainty Looms

BurgerFi, Franchisees Remain Aligned on Company's Vision

Finance

CAVA interior

CAVA, with Dreams of 1,000 locations, Decides to Go Public

Quiznos Owner Wants to Buy 50-Plus Hardee's Restaurants

Shake Shack Strikes Deal with Activist Investor

Restaurant Operations

Two men choose food in a fast food restaurant.

Proper Oil Management Techniques for Every Fast-Food Restaurant

AI, Robots, and the Inventive Future of White Castle

Chipotle Gets Back to 'Project Square One'

Technology

Computer with security logos.

Lessons from a Restaurant Mobile App Data Breach

4 Ways Restaurants Can Immediately Increase Guest Sentiment

Dairy Queen Hits Jackpot with 85-Cent Blizzard Deal