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The Search for Frozen Beef

To emphasize its fresh, never frozen beef on every hamburger, Wendy's sent two men on an epic journey to find frozen beef.

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Technology

Andre Venér.

Insights from the NRA Show: Dog Haus Partner André Vener

How The Retail Foundry Model Can Help Restaurants

Panera Introduces Drive-Thru Pick-Up in Convenience Race

Business Advice

Aaron Noveshen.

Insights from the NRA Show: Starbird CEO Aaron Noveshen

Insights from the NRA Show: Wow Bao’s Geoff Alexander

When it Comes to Personalization, Restaurants are Asking the Wrong Questions

Drive Thru

The dining room of Panda Express' new prototype.

Panda Express Infuses Cultural Heritage into New Store Design

Carl's Jr., Hardee's Join the AI Drive-Thru Revolution

Commentary: Let's Change the Restaurant Industry Together

Employee Management

Restaurant employee holding tablet inside cafe.

How Telemedicine Can Help Restaurants Recruit and Retain Workers

Chick-fil-A Served 527 Million Chicken Sandwiches in 2022

Dutch Dynasty: The Story of the Next Great Coffee Brand

Emerging Concepts

Julie Wade.

Insights from the NRA Show: Taziki's Marketing Leader Julie Wade

Big Dave’s is Ready to Outgrow its Humble Origins

How WOWorks is Stacking the Deck with Tech

Health & Wellness

Smoothie King employee hands a customer a smoothie through the window of a drive thru.

Inside Smoothie King’s Transformation to a Healthy Lifestyle Brand

What Wellness Means Now for Restaurants

The Missing Puzzle Piece of the Workforce Crisis

Menu Innovations

Food plated on a buffet for catering.

4 Tips on How to Prepare for the Future of Catering

Welcome to the Fast-Food Cookie Wars

Wetzel’s New Concept is a Twist on its Best Parts

Finance

Exterior of a Burger King restaurant.

Can Burger King Reclaim the Flame?

CAVA, with Dreams of 1,000 locations, Decides to Go Public

Quiznos Owner Wants to Buy 50-Plus Hardee's Restaurants

Customer Experience

a rendering of Wendy's underground delivery system.

Wendy's to Pilot Underground Delivery

Ask the Restaurant Legal Professionals: Is The Tip Credit Right for My Operation?

4 Ways Restaurants Can Immediately Increase Guest Sentiment

Fast Casual

Two men choose food in a fast food restaurant.

California Looks to Place More Liability on Fast-Food Franchisors

The Digital Breakthroughs Powering a Fast-Food Revolution

HTeaO Has a 'Rocket Ship of an Opportunity'

Fast Food

McDonald's app being used by a customer in their car.

Meet ‘Gen Alpha:’ The Next Big Restaurant Demographic

How Restaurants Can Compete with Third-Party Delivery

A Tale of Resilience: Restaurant Industry Shines as Uncertainty Looms

Consumer Trends

Pizza Hut exterior of newly remodeled restaurant.

The Pizza Wars' Next Chapter

Starbucks New CEO: We Will Deliver Connection

Starbucks and the Coffee Sector are Buzzing

Franchising

The journey of Primo Partners is one of passion and mentorship.

The Purpose-Driven Path of Ben & Jerry’s Franchisee Primo Partners

Jack in the Box Plows Ahead on Aggressive Growth Goals

Private Equity Firm Takes Full Ownership of Daddy's Chicken Shack

Marketing & Promotions

A graphic showing Taco Bell's petition.

Taco Bell Files Petition to Remove 'Taco Tuesday' Trademark

What is Your Loyalty Program Actually Costing You?

How Fast-Food Brands are Adopting Machine Learning for Marketing

Restaurant Operations

Max Sheets.

6 Questions with Chick N Max CEO Max Sheets

Proper Oil Management Techniques for Every Fast-Food Restaurant

Inside Potbelly’s Comeback, from Potential to Powerhouse