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Splat Happens

Drive thru cup dumps and food spills are no match for SMT cleaning equipment.

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Health & Wellness

Native Foods interior of restaurant.

How Plant-Based Chains are Navigating Supply Chain Disruptions

Inside Smoothie King’s Transformation to a Healthy Lifestyle Brand

What Wellness Means Now for Restaurants

Franchising

Biggby Coffee in Akron, Ohio.

McDonald's Vet Adds Fuel to BIGGBY COFFEE's Growth Aspirations

Tony Gemignani Brings World-Class Expertise to Fast-Casual Pizza

Huey Magoo's Flourishes in Chicken Tender Segment

Technology

Two boxes with fast food being carried by delivery person.

The Crucial Role of Dispute Management and Data Consolidation for Restaurants

Can AI Help Restaurants Prevent Theft?

For Restaurants and Loyalty, it’s Now a Race to the Top

Menu Innovations

Dunkin' iced coffee cup.

What Happy Hour Teaches Us About Dynamic Pricing

Zaxby's Auctions the First Bottled Zax Sauce for $30,000

How Chef James Sanchez Keeps Things Fresh in Whataburger's Kitchen

Finance

Pie Five's new Margherita Pizza.

Pie Five to Test Pizza Inn as Virtual Brand

McDonald's to Raise Royalty Fees for First Time in 30 Years

Demystifying Payment Processing Fees: What Restaurants Need to Know

Marketing & Promotions

Pretzelmaker's upcoming prototype.

Pretzelmaker Puts Twist on Tradition to Woo Modern Consumer

Subway's Newest Restaurant Takes to the Sky

How Subscription Loyalty Programs Maximize Guest Satisfaction

Employee Management

Staff inside a fast-food restaurant making chicken.

Fast-Food Chains, Officials Reach Deal in California Wage Battle

Why Restaurants Should Embrace the Gig Economy Shift

Harassment in the Restaurant Industry Part II: Employee Discipline

Fast Food

Jack in the Box prototype.

Inside Jack in the Box’s Franchise Revival

Nontraditional Site Competition Heats Up in Fast Food

Driving the Future: Reimagining the Drive-Thru Model

Customer Experience

This HR technology platform shortens the hiring process from two weeks to two days.

Will Student Loan Payments Sour Restaurant Spending?

Why the Future of Fast Food is ‘Phygital’

How Quick-Service Restaurants Can Excel at CX, Even With Limited Staff

Emerging Concepts

A picture of Freddy's new design.

Growth-Minded Freddy’s Keeps the Focus on Franchisees

Latino-Led Cilantro Taco Grill Looks to Scale Authentic Mexican Cuisine

QSR's Best Franchise Deals: 2023 Edition

Restaurant Operations

A QR code inside a restaurant.

What Tech Investments Should Restaurants Consider for Growth?

Ask the Restaurant Legal Professionals: Are You Required to Accommodate Animals?

Company or Franchise Growth: Which Path Should You Take?

Consumer Trends

Shake Shack Truffle Table.

Ranking the Top Fast-Food Chains by Guest Satisfaction

The Great Chicken Debate: Wings or Tenders?

Papa Johns Navigates the Complex World of Pizza Pricing

Business Advice

Interior of a fast-food restaurant.

The 'All-Purpose' Shelf: Your Swiss Army Knife in Revenue Management

How Restaurants Can Master Revenue Management

Inspire Brands and the Making of a Restaurant Group Unlike Any Other

Drive Thru

Chick-fil-A elevated drive-thru rendering.

Chick-fil-A is Building a Four-Lane Drive-Thru for 75 Cars

Chick-fil-A Unveils Drive-Thru Restaurant with No Seating in Hawaii

Restaurants are Undergoing a Renewable Revolution

Fast Casual

Salata operator Phil Howard.

6 Questions with Salata Managing Member Phil Howard

Cracking the Code to Restaurant Franchise Marketing

Drew Brees and Smalls Sliders Game Plan for National Stardom