Understanding the Digital Customer Journey
There is a constant stream of new digital technologies designed to help consumers connect with restaurants and retailers, such as mobile apps, online ordering, and a growing number of third-party delivery partners. There is also an increasing amount of new technology to help restaurants and retailers automate in store processes such as digital kitchen display systems and kiosks. Business owners need to understand how to connect these two fast-paced and even faster-changing trends to improve operations, grow their customer base and thrive in a digital environment. In this webinar, attendees will learn why a digital strategy is now more critical than ever to their business success and the impact on their brand, operations, and customer relationships.