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Waffles From Belgium to White Castle

White Castle promotes its Spicy Breakfast Waffle Slider, Waffles with Nutella®, Waffle Sundae, and the crispy classic, Chicken & Waffles.

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Technology

Person holding a mobile phone.

Why are Some Restaurant Brands Cutting Back on Rewards?

The Crucial Role of Dispute Management and Data Consolidation for Restaurants

Can AI Help Restaurants Prevent Theft?

Emerging Concepts

A pizza from Tony Gemignani's Slice House concept.

Tony Gemignani Brings World-Class Expertise to Fast-Casual Pizza

Huey Magoo's Flourishes in Chicken Tender Segment

Growth-Minded Freddy’s Keeps the Focus on Franchisees

Health & Wellness

Native Foods interior of restaurant.

How Plant-Based Chains are Navigating Supply Chain Disruptions

Inside Smoothie King’s Transformation to a Healthy Lifestyle Brand

What Wellness Means Now for Restaurants

Consumer Trends

A customer looking at her phone inside a Subway.

For Restaurants and Loyalty, it’s Now a Race to the Top

What Happy Hour Teaches Us About Dynamic Pricing

Will Student Loan Payments Sour Restaurant Spending?

Finance

Exterior of a Burger King restaurant.

Bankrupt Burger King Franchisee Sells 70 Restaurants

Pie Five to Test Pizza Inn as Virtual Brand

McDonald's Vet Adds Fuel to BIGGBY COFFEE's Growth Aspirations

Fast Casual

Salata operator Phil Howard.

6 Questions with Salata Managing Member Phil Howard

Zaxby's Auctions the First Bottled Zax Sauce for $30,000

Nontraditional Site Competition Heats Up in Fast Food

Business Advice

Burger King exterior of building.

For Burger King, a Reset, then a Revival

Fast-Food Chains, Officials Reach Deal in California Wage Battle

Why the Future of Fast Food is ‘Phygital’

Fast Food

Drive-thru window at a fast-food restaurant.

California Gov. Gavin Newsom Signs Fast-Food Wage Bill into Law

Inside Jack in the Box’s Franchise Revival

Driving the Future: Reimagining the Drive-Thru Model

Restaurant Operations

A QR code inside a restaurant.

What Tech Investments Should Restaurants Consider for Growth?

Ask the Restaurant Legal Professionals: Are You Required to Accommodate Animals?

Company or Franchise Growth: Which Path Should You Take?

Marketing & Promotions

Pretzelmaker's upcoming prototype.

Pretzelmaker Puts Twist on Tradition to Woo Modern Consumer

Subway's Newest Restaurant Takes to the Sky

How Subscription Loyalty Programs Maximize Guest Satisfaction

Franchising

Chick-fil-A's chicken sandwich, along with fries and a drink in the background.

Chick-fil-A Seeks Return to Europe with $100M Investment

Latino-Led Cilantro Taco Grill Looks to Scale Authentic Mexican Cuisine

QSR's Best Franchise Deals: 2023 Edition

Customer Experience

Employee makes coffee behind a counter.

How Quick-Service Restaurants Can Excel at CX, Even With Limited Staff

Ranking the Top Fast-Food Chains by Guest Satisfaction

Lee’s Famous Recipe Chicken Rebrands with a Modern Vibe

Menu Innovations

Whataburger's James Sanchez.

How Chef James Sanchez Keeps Things Fresh in Whataburger's Kitchen

Coffee Chains Get In the Energy Drink Business

How Wendy's Brought Nacho Flavors to the Menu

Drive Thru

Chick-fil-A elevated drive-thru rendering.

Chick-fil-A is Building a Four-Lane Drive-Thru for 75 Cars

Chick-fil-A Unveils Drive-Thru Restaurant with No Seating in Hawaii

Restaurants are Undergoing a Renewable Revolution

Employee Management

Interior of a fast-food restaurant.

Why Restaurants Should Embrace the Gig Economy Shift

Harassment in the Restaurant Industry Part II: Employee Discipline

3 Reasons the Restaurant Labor Shortage Hasn't Gone Away