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Walk the Floor at the NRA Show

Business Advice

Friends dining and drinking beer at restaurant.

Maximizing Busy Restaurant Periods with a 'Hot' Shelf Strategy

For Burger King, a Reset, then a Revival

For Restaurants and Loyalty, it’s Now a Race to the Top

Menu Innovations

Dunkin' iced coffee cup.

What Happy Hour Teaches Us About Dynamic Pricing

Zaxby's Auctions the First Bottled Zax Sauce for $30,000

How Chef James Sanchez Keeps Things Fresh in Whataburger's Kitchen

Technology

Captain D's drive-thru store.

Welcome to the Rise of Drive-Thru-Only Restaurants

Chipotle Now Testing Robotic Digital Makeline

Domino’s and Microsoft to Create AI-Focused ‘Innovation Lab’

Franchising

Biggby Coffee in Akron, Ohio.

McDonald's Vet Adds Fuel to BIGGBY COFFEE's Growth Aspirations

Tony Gemignani Brings World-Class Expertise to Fast-Casual Pizza

Huey Magoo's Flourishes in Chicken Tender Segment

Marketing & Promotions

Pretzelmaker's upcoming prototype.

Pretzelmaker Puts Twist on Tradition to Woo Modern Consumer

Subway's Newest Restaurant Takes to the Sky

How Subscription Loyalty Programs Maximize Guest Satisfaction

Employee Management

Different fast food on turquoise background.

Fast Food’s Secret Hiring Weapon: the EB-3 Unskilled Visa Worker

Fast-Food Chains, Officials Reach Deal in California Wage Battle

Why Restaurants Should Embrace the Gig Economy Shift

Fast Food

Subway drive-thru location

Court Orders Pair of Subway Franchisees to Sell or Close Stores Due to Worker Violations

The 2023 QSR® Drive-Thru Report

Unlocking Coffee Sales at the Drive-Thru: Two Key Strategies

Health & Wellness

Native Foods interior of restaurant.

How Plant-Based Chains are Navigating Supply Chain Disruptions

Inside Smoothie King’s Transformation to a Healthy Lifestyle Brand

What Wellness Means Now for Restaurants

Restaurant Operations

Two boxes with fast food being carried by delivery person.

The Crucial Role of Dispute Management and Data Consolidation for Restaurants

What Tech Investments Should Restaurants Consider for Growth?

Nontraditional Site Competition Heats Up in Fast Food

Fast Casual

Insomnia Cookies vegan cookies.

Insomnia Cookies Goes Up for Sale

6 Questions with Salata Managing Member Phil Howard

Growth-Minded Freddy’s Keeps the Focus on Franchisees

Drive Thru

Cars in line at a drive-thru.

Driving the Future: Reimagining the Drive-Thru Model

Chick-fil-A is Building a Four-Lane Drive-Thru for 75 Cars

Chick-fil-A Unveils Drive-Thru Restaurant with No Seating in Hawaii

Emerging Concepts

Cilantro Taco Grill.

Latino-Led Cilantro Taco Grill Looks to Scale Authentic Mexican Cuisine

QSR's Best Franchise Deals: 2023 Edition

Roastery Mr. Espresso Opens First Store, Blending Italian Heritage and American Flair

Finance

Exterior of a Burger King restaurant.

Bankrupt Burger King Franchisee Sells 70 Restaurants

Pie Five to Test Pizza Inn as Virtual Brand

McDonald's to Raise Royalty Fees for First Time in 30 Years

Customer Experience

This HR technology platform shortens the hiring process from two weeks to two days.

Will Student Loan Payments Sour Restaurant Spending?

Why the Future of Fast Food is ‘Phygital’

How Quick-Service Restaurants Can Excel at CX, Even With Limited Staff

Consumer Trends

Shake Shack Truffle Table.

Ranking the Top Fast-Food Chains by Guest Satisfaction

The Great Chicken Debate: Wings or Tenders?

Papa Johns Navigates the Complex World of Pizza Pricing