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What Will Be New in Food in 2014?

In this video, chefs in New York talk about what dining trends they are looking forward to this year.

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Business Advice

A customer looking at her phone inside a Subway.

For Restaurants and Loyalty, it’s Now a Race to the Top

What Happy Hour Teaches Us About Dynamic Pricing

Fast-Food Chains, Officials Reach Deal in California Wage Battle

Fast Casual

Two boxes with fast food being carried by delivery person.

The Crucial Role of Dispute Management and Data Consolidation for Restaurants

Huey Magoo's Flourishes in Chicken Tender Segment

6 Questions with Salata Managing Member Phil Howard

Franchising

Biggby Coffee in Akron, Ohio.

McDonald's Vet Adds Fuel to BIGGBY COFFEE's Growth Aspirations

Tony Gemignani Brings World-Class Expertise to Fast-Casual Pizza

Inside Jack in the Box’s Franchise Revival

Health & Wellness

Native Foods interior of restaurant.

How Plant-Based Chains are Navigating Supply Chain Disruptions

Inside Smoothie King’s Transformation to a Healthy Lifestyle Brand

What Wellness Means Now for Restaurants

Menu Innovations

Zaxby's Zax Sauce bottle.

Zaxby's Auctions the First Bottled Zax Sauce for $30,000

How Chef James Sanchez Keeps Things Fresh in Whataburger's Kitchen

Coffee Chains Get In the Energy Drink Business

Finance

Pie Five's new Margherita Pizza.

Pie Five to Test Pizza Inn as Virtual Brand

McDonald's to Raise Royalty Fees for First Time in 30 Years

Demystifying Payment Processing Fees: What Restaurants Need to Know

Employee Management

Interior of a fast-food restaurant.

Why Restaurants Should Embrace the Gig Economy Shift

Harassment in the Restaurant Industry Part II: Employee Discipline

How Quick-Service Restaurants Can Excel at CX, Even With Limited Staff

Fast Food

Chester's Chicken interior.

Nontraditional Site Competition Heats Up in Fast Food

Driving the Future: Reimagining the Drive-Thru Model

QSR's Best Franchise Deals: 2023 Edition

Marketing & Promotions

Pretzelmaker's upcoming prototype.

Pretzelmaker Puts Twist on Tradition to Woo Modern Consumer

Subway's Newest Restaurant Takes to the Sky

How Subscription Loyalty Programs Maximize Guest Satisfaction

Consumer Trends

This HR technology platform shortens the hiring process from two weeks to two days.

Will Student Loan Payments Sour Restaurant Spending?

Why the Future of Fast Food is ‘Phygital’

Ranking the Top Fast-Food Chains by Guest Satisfaction

Drive Thru

Chick-fil-A elevated drive-thru rendering.

Chick-fil-A is Building a Four-Lane Drive-Thru for 75 Cars

Chick-fil-A Unveils Drive-Thru Restaurant with No Seating in Hawaii

Restaurants are Undergoing a Renewable Revolution

Customer Experience

Lee’s Famous Recipe Chicken.

Lee’s Famous Recipe Chicken Rebrands with a Modern Vibe

Inspire Brands and the Making of a Restaurant Group Unlike Any Other

Can Fast-Food Restaurants Surge America’s EV Charging Network?

Technology

Computer with security logos.

Can AI Help Restaurants Prevent Theft?

Looking Beyond the Cloud to Create Better Digital Dining Experiences

What Tech Investments Should Restaurants Consider for Growth?

Emerging Concepts

A picture of Freddy's new design.

Growth-Minded Freddy’s Keeps the Focus on Franchisees

Latino-Led Cilantro Taco Grill Looks to Scale Authentic Mexican Cuisine

Roastery Mr. Espresso Opens First Store, Blending Italian Heritage and American Flair

Restaurant Operations

Dog sitting next to restaurant table during meal.

Ask the Restaurant Legal Professionals: Are You Required to Accommodate Animals?

Company or Franchise Growth: Which Path Should You Take?

5 Ways to Build a Better Digital Experience for Your Quick-Service Brand