Is COVID-19 Going to Accelerate the Ghost Kitchen Craze?
Ghost Kitchens weren’t lacking for attention pre-COVID-19. But there was one glaring difference. You could call it trail blazing then. Innovative. Mysterious.
Customer Experience
Sales are Up 20 Percent, But Marco’s Isn’t Sitting Back
The sixth-largest pizza chain in the U.S. has seen its year-over-year sales climb about 20 percent across the whole system.
Data-Driven Decisions Will Help Restaurants Navigate COVID-19 Recovery
As we move into a controlled re-opening, restaurant operators are rethinking their business strategy
How Jack in the Box Adapted Its Messaging to Stay Relevant
For the last two-and-a-half decades, Jack in the Box has been known as much for its irreverent marketing as it has been its diverse menu of burgers, tacos, and munchies.
Moe’s Stays Nimble During COVID-19 Response
In a matter of six weeks, Moe’s Southwest Grill transformed its business. But it was more of an acceleration than a massive pivot.
How Edible Pivoted to Serve Customers During COVID-19
Cheikh Mboup, then Edible’s COO, expanded his role to include president in January.
Stimulus Checks Appear to Give Restaurants a Boost
In the week ending April 12, year-over-year same-store sales growth improved for restaurants for the second consecutive stretch, according to Black Box Intelligence.
How to Do Well by Doing Good in Midst of Crisis
A fast-casual CEO explains how his brand stands to benefit from its investment in taking care of its employees and providing free food for its communities.
How Customers are Interacting with Fast Food in COVID-19 Era
One of the reasons COVID-19 has been so devastating for restaurants is that it strikes at a core trait.