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  • A pizza held in a wood-fired oven.
    How Smokin' Oak is Building its Own Pizza Category
    Little Caesars pepperoni pizza.
    Little Caesars' Development Journey Takes Aggressive Turn
    Chipotle drive-thru.
    Chipotle Wants to be Clear: It Isn’t Opening Drive-Thrus
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      Customer Experience

      Chipotle drive-thru.
      Chipotle Wants to be Clear: It Isn’t Opening Drive-Thrus
      What makes the "Chipotlane" different is where growth is unfolding.
      Taco Bell Mexican Pizza.
      Taco Bell’s Mexican Pizza Relaunch Skyrockets Engagement
      App downloads spiked as the brand offered rewards members an early in.
      Don Fox
      Cultivating the Next Generation of Restaurant CEOs
      Success will be rooted in providing inspirational leadership.
      Popeyes chicken nuggets
      8 Trends in Social Impact for Quick-Service Restaurants
      Here’s why social purpose matters.
      Blaze Pizza employee handing food through a drive-thru.

      Blaze Pizza Keeps Growing with a Personal Touch

      The chain's “Free to Be You” movement is a year in the making.

      Young man giving pizza boxes to woman outdoors.

      What's Fueling the Pizza Industry's Critical Driver Shortage?

      A perfect storm of factors is forcing fast-food's biggest brands to rethink their approach.

      Payment with smartphone.

      How Restaurants Can Engage and Personalize with Mobile Wallet

      Mobile wallet is a powerful channel that allows quick-serves to create a seamless experience that increases customer loyalty.

      Two men choose food in a fast food restaurant.

      The Power of Customer Zone Merchandising for Restaurants

      How to develop path-to-purchase communications strategies that are responsive to consumer attitudes and behaviors.

      Fast-food customer eating a burger and drinking a drink.

      Why is Guest Satisfaction Declining for Restaurants?

      Complaints about staff demeanor are on the rise, among other challenges at hand.

      Culver's food truck.

      Culver’s is Ready to Share its Wisconsin Roots Across America

      As sales continue to rise and stores open nationwide, the legacy chain isn't changing what it stands for.

      Taco Bell Defy restaurant oncept.

      The Future of Fast Food is a Cross-Channel World

      The post-COVID restaurant consumer has spoken, and they're taking operators right into an era of convenience.

      McDonald's exterior

      Submit for the 2022 QSR 50

      It's the industry's biggest report: The QSR 50, your annual run-down of the best-performing U.S. quick-service brands. The top 50 companies ranked by U.S.
      Rachel’s Kitchen Servi robot in the kitchen.

      Robots in Restaurants—No Longer Just a Fantasy

      They’re being welcomed by staff, whose jobs are easier, and customers, who appreciate the novelty factor.

      Starbucks exterior location.

      Inside Starbucks' Billion-Dollar Plan to Catch Up After COVID

      The coffee giant's investments are trailing its demand, CEO Howard Schultz says.

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      Smart Chain Reports

      On the Safe Side
      The Drive Thru of the Future
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      Communication Systems

      Reachify - Automated Restaurant Phones

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      800-215-0522
      Focus on the food, not the phone call. Let phone automations take care of all your (more)
      Architecture

      Core States Group

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      813-867-3742
      From prototypes to multi-site rollouts, Core States Group designs, builds, and (more)
      Equipment Liquidations

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      Find restaurant equipment and suppliers
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    Food

    • Beverage
    • Breakfast
    • Burgers
    • Desserts
    • Health & Wellness
    • Marc Halperin: Resident F&B Expert
    • Menu Innovations
    • Pizza
    • Sandwiches

    Operations

    • Back of House
    • Business Advice
    • Charitable Giving
    • Customer Experience
    • Design
    • Drive Thru
    • Employee Management
    • Legal
    • Ordering
    • Outside Insights
    • Restaurant Operations
    • Start to Finish: What Inspires Execs
    • Sustainability
    • Technology

    Growth

    • Consumer Trends
    • Emerging Concepts
    • Fast Casual
    • Finance
    • Franchising
    • Marketing & Promotions

    Reports

    • QSR 50
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