Inflation Sends Restaurant Customers on a Hunt for Value
Deals, drive-thru, and coffee chains are all gaining speed at this recovery stage.
Customer Experience
Robert Thompson Has an Answer to America’s Pickleball Fever
The founder of Punch Bowl Social calls Camp Pickle’s whitespace “bigger than anything I’ve ever worked on before.”
Chicken Wing Prices Take Restaurants on Another Wild Ride
It’s been an up-and-down year, as usual, for one of the sector’s hottest commodities.
Inside Restaurant Brands International's $1 Billion Bet on Firehouse Subs
Burger King parent company Restaurant Brands International shook up the franchise landscape when it spent $1 billion to acquire Firehouse Subs. What’s next? Growth, synergy, and plenty of both.
Restaurant Franchising After COVID: A Story of Resiliency and Rebound
Restaurant franchising did far more than weather the worst COVID-19 could muster. And now, it’s on the cusp of more growth, higher standards, and no shortage of possibilities.
A Vision of a Post-COVID Era Emerges for Restaurants
From inflation to flexible work, some trends appear more lasting than others.
Is a Golden Era of Fast Food Upon Us?
Supply chain issues. Labor woes. Inflation. The quick-service world continues facing some undeniable headwinds, but the impressive results and ambitious growth plans of industry power players suggest quick serves are poised to become an even bigger part of daily life.
Playing to Win in Today's Restaurant Environment
Introducing the "Triple Play" of simplification, pricing, and communications.
Checking in on the State of the Restaurant Consumer
How has guest behavior changed throughout the pandemic? It’s an ever-evolving debate.
The Pizza Industry Adjusts in the Wake of COVID-19
A driver shortage is giving rise to third-party delivery, and a host of other changes.