Why Should Restaurants Adopt Dynamic Pricing? Let’s Ask Them
One thing that's clear: it's not just about increasing prices during busy periods.
Customer Experience
Zaxby’s is America’s Fastest-Growing Restaurant App
The brand received a major boost from launching its rewards program.
How to Respond to those Dreaded Restaurant Reviews
Engaging with feedback shouldn’t be an afterthought in today’s digital world.
The Ingredients for Emotional Fast-Food Connection
What are the factors influencing consumers’ emotional response? Taste, consistency, marketing, environment, and packaging.
Is it Time to Switch Up Your Restaurant's Loyalty Program?
Here are five ways to tell if your loyalty program is working and five considerations for when it’s time to transition.
Subway's Investment in Non-Traditional Locations Pays Off
Approximately 5,900 non-traditional Subway locations in the U.S. and Canada experienced a 13 percent increase in same-store sales during the first three quarters of 2022.
Marco's Pizza Chooses Medallia to Boost Market Intelligence
Medallia, Inc., the global leader in customer and employee experience, today announced that Marco’s Pizza, the nation’s fastest-growing pizza brand, selects Medallia to boost market...
Starbucks to Open 23,000-Square-Foot Store in Empire State Building
Slated to open on November 16, the new Starbucks Reserve Empire State Building location will span three floors.
How Restaurants are Building Loyalty with a Better Digital Experience
One of the pluses to emerge from COVID was the applications of new technologies.
Taco Bell’s Gravity-Defying Restaurant is the Future of Fast Food
Taco Bell’s most ambitious prototype in brand history isn’t just a sign of things to come; it’s a signal the industry has evolved into something far more dynamic.