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Gift and Loyalty Programs

Solutions for mobile devices, making use of purchasing patterns, apps that track loyalty and rewards, and bulk gift cards.

Fast Food

Miss Mazys food on a table.

5 Questions Restaurants Must Ask to Make Sense of Delivery Data

Restaurants and Inflation: A Recipe for Success or Disaster?

Chick-fil-A to Invest $1 Billion in International Growth Push

Drive Thru

CAVA interior

Will the Fast-Food Dining Room Live On After COVID?

Sweetgreen Alters Growth Strategy for Sake of Profitability

Legendary Pitmaster Pat Martin Comes Back Swinging

Technology

Employee handing food out the window to a customer.

How to Keep Up with Post-Pandemic Food-Shopping Pattern Changes

CAVA Forges Ahead, the Disruptor it’s Always Been

Delivery Demand Keeps Driving Growth in Restaurant Industry

Employee Management

Inside a cafe with tables.

What Restaurants Should Know About ACA Penalties

How Dog Haus is Gaming the Onboarding System

5 Ways Software Can Improve Restaurant Operations

Finance

BurgerFi food items with sauces

BurgerFi Feels Hit from COVID, but Sees Better Days Ahead

1000 Degrees Acquires My Pie Pizza

Popeyes Franchisee Premier Cajun Kings Declares Bankruptcy

Consumer Trends

Three women buying falafel on a food truck.

Increase Restaurant Revenue by Focusing on These 4 Customer Types

FDA Food Code Update, and its Impact on Quick Service

The Future of Fast Casual in 2023 and Beyond

Marketing & Promotions

Customer using the Amazon One palm reader at a Panera restaurant.

Panera Pilots Amazon's Palm-Scanning Technology

How Burger King's New Jingle Captured America's Attention

Subway’s App Rockets Up the Charts

Menu Innovations

Fuku's Dark Meat Chicken Sando.

Fuku Hits Home Run with New York Yankees Partnership

Papa Johns Keeps the Pedal on Innovation

Starbucks' Next Big Innovation: Coffee Infused with Olive Oil

Franchising

A burger from Farmer Boys.

Farmer Boys Recharges and Aims for Expansion

As Bad Ass Coffee Transforms, its ‘Aloha Spirit’ Remains Alive and Well

Chicken Salad Chick Fuels Growth By Sticking to Roots

Fast Casual

A plate of food from Mo' Bettahs.

Mo' Bettahs, the Chain Bringing the Island of Oahu to Guests

From Pizza Hut to Pupatella: The Story of a Pizzeria Revival

Are We Any Closer to a Dine-In Renaissance?

Health & Wellness

Smoothie King employee hands a customer a smoothie through the window of a drive thru.

Inside Smoothie King’s Transformation to a Healthy Lifestyle Brand

What Wellness Means Now for Restaurants

The Missing Puzzle Piece of the Workforce Crisis

Business Advice

Don Fox.

The New Definition of Fast Casual

Focus Brands Exec Shares How to Transform Your Supply Chain

Experiential Offers Unlock True Loyalty for Restaurant Brands

Restaurant Operations

Empty fast-food restaurant.

Ask the Restaurant Legal Professionals: How to Accommodate Pregnant and Breastfeeding Employees

Will Restaurant M&A Pick Up in 2023?

Ask the Restaurant Legal Professionals: What to Know When Hiring Minors

Customer Experience

Restaurant customers around a table.

Why it’s Time to Pay Attention to Loyalty Capture Rate

Has Chipotle Raised its Prices Too Much?

Supporting New Restaurant Franchisees, By Experience Level

Emerging Concepts

Big Chicken chicken sandwiches.

Shaq’s Big Chicken Has Only Begun to Scratch the Surface

Chipotle Vet Forms Multi-Brand Platform for Rising Fast Casuals

South Block Grows Thanks to Strong Community Ties