Continue to Site

Free Report Download

Gift & Loyalty Programs

Market trends and card innovations.

Fast Casual

Customer using the Amazon One palm reader at a Panera restaurant.

Panera Pilots Amazon's Palm-Scanning Technology

Fuku Hits Home Run with New York Yankees Partnership

5 Questions Restaurants Must Ask to Make Sense of Delivery Data

Technology

Employee handing food out the window to a customer.

How to Keep Up with Post-Pandemic Food-Shopping Pattern Changes

CAVA Forges Ahead, the Disruptor it’s Always Been

Delivery Demand Keeps Driving Growth in Restaurant Industry

Fast Food

Chipotle burrito.

Restaurants and Inflation: A Recipe for Success or Disaster?

Chick-fil-A to Invest $1 Billion in International Growth Push

Hardee's, Carl's Jr. Parent Names Max Wetzel CEO

Menu Innovations

Papa Johns' Crispy Parm Pizza.

Papa Johns Keeps the Pedal on Innovation

Starbucks' Next Big Innovation: Coffee Infused with Olive Oil

Chipotle Launches New Concept, Farmesa

Marketing & Promotions

Burger King's new 'You Rule' campaign.

How Burger King's New Jingle Captured America's Attention

Subway’s App Rockets Up the Charts

Fast-Food Chains Turn Focus to Better In-App Experiences

Consumer Trends

Three women buying falafel on a food truck.

Increase Restaurant Revenue by Focusing on These 4 Customer Types

Will the Fast-Food Dining Room Live On After COVID?

FDA Food Code Update, and its Impact on Quick Service

Restaurant Operations

Empty fast-food restaurant.

Ask the Restaurant Legal Professionals: How to Accommodate Pregnant and Breastfeeding Employees

Are We Any Closer to a Dine-In Renaissance?

How Dog Haus is Gaming the Onboarding System

Drive Thru

Sweetgreen drive-thru.

Sweetgreen Alters Growth Strategy for Sake of Profitability

Legendary Pitmaster Pat Martin Comes Back Swinging

Pal’s Success and Longevity is Anything but Sudden

Franchising

BurgerFi food items with sauces

BurgerFi Feels Hit from COVID, but Sees Better Days Ahead

Farmer Boys Recharges and Aims for Expansion

As Bad Ass Coffee Transforms, its ‘Aloha Spirit’ Remains Alive and Well

Finance

A table of food from My Pie Pizza.

1000 Degrees Acquires My Pie Pizza

Popeyes Franchisee Premier Cajun Kings Declares Bankruptcy

Noodles & Company Doubles Down on Digital Capabilities

Customer Experience

Restaurant customers around a table.

Why it’s Time to Pay Attention to Loyalty Capture Rate

The New Definition of Fast Casual

Has Chipotle Raised its Prices Too Much?

Emerging Concepts

Big Chicken chicken sandwiches.

Shaq’s Big Chicken Has Only Begun to Scratch the Surface

Chipotle Vet Forms Multi-Brand Platform for Rising Fast Casuals

South Block Grows Thanks to Strong Community Ties

Business Advice

Anissa Mandell Chance stands outside with folded hands.

Focus Brands Exec Shares How to Transform Your Supply Chain

Experiential Offers Unlock True Loyalty for Restaurant Brands

6 Questions with Eatzi's CEO Adam Romo

Employee Management

Inside a cafe with tables.

What Restaurants Should Know About ACA Penalties

5 Ways Software Can Improve Restaurant Operations

Ask the Restaurant Legal Professionals: What to Know When Hiring Minors

Health & Wellness

Smoothie King employee hands a customer a smoothie through the window of a drive thru.

Inside Smoothie King’s Transformation to a Healthy Lifestyle Brand

What Wellness Means Now for Restaurants

The Missing Puzzle Piece of the Workforce Crisis