Continue to Site

Free Report Download

Gift & Loyalty Programs

The well-run program, customer tracking, and mobile programs.

Drive Thru

CAVA interior

Will the Fast-Food Dining Room Live On After COVID?

Sweetgreen Alters Growth Strategy for Sake of Profitability

Legendary Pitmaster Pat Martin Comes Back Swinging

Fast Casual

Customer using the Amazon One palm reader at a Panera restaurant.

Panera Pilots Amazon's Palm-Scanning Technology

Fuku Hits Home Run with New York Yankees Partnership

5 Questions Restaurants Must Ask to Make Sense of Delivery Data

Restaurant Operations

Empty fast-food restaurant.

Ask the Restaurant Legal Professionals: How to Accommodate Pregnant and Breastfeeding Employees

Are We Any Closer to a Dine-In Renaissance?

How Dog Haus is Gaming the Onboarding System

Finance

BurgerFi food items with sauces

BurgerFi Feels Hit from COVID, but Sees Better Days Ahead

1000 Degrees Acquires My Pie Pizza

Popeyes Franchisee Premier Cajun Kings Declares Bankruptcy

Employee Management

Inside a cafe with tables.

What Restaurants Should Know About ACA Penalties

5 Ways Software Can Improve Restaurant Operations

Ask the Restaurant Legal Professionals: What to Know When Hiring Minors

Consumer Trends

Chipotle burrito.

Restaurants and Inflation: A Recipe for Success or Disaster?

How to Keep Up with Post-Pandemic Food-Shopping Pattern Changes

CAVA Forges Ahead, the Disruptor it’s Always Been

Health & Wellness

Smoothie King employee hands a customer a smoothie through the window of a drive thru.

Inside Smoothie King’s Transformation to a Healthy Lifestyle Brand

What Wellness Means Now for Restaurants

The Missing Puzzle Piece of the Workforce Crisis

Fast Food

Chick-fil-A to Invest $1 Billion in International Growth Push

Hardee's, Carl's Jr. Parent Names Max Wetzel CEO

McDonald's Picks Former Chipotle Exec to Lead U.S. Development

Franchising

A burger from Farmer Boys.

Farmer Boys Recharges and Aims for Expansion

As Bad Ass Coffee Transforms, its ‘Aloha Spirit’ Remains Alive and Well

Chicken Salad Chick Fuels Growth By Sticking to Roots

Technology

Food for delivery on a table with a paper bag in the middle.

Delivery Demand Keeps Driving Growth in Restaurant Industry

Subway’s App Rockets Up the Charts

Three Key Marketing Trends Restaurants Must Know

Menu Innovations

Papa Johns' Crispy Parm Pizza.

Papa Johns Keeps the Pedal on Innovation

Starbucks' Next Big Innovation: Coffee Infused with Olive Oil

Chipotle Launches New Concept, Farmesa

Emerging Concepts

Big Chicken chicken sandwiches.

Shaq’s Big Chicken Has Only Begun to Scratch the Surface

Chipotle Vet Forms Multi-Brand Platform for Rising Fast Casuals

South Block Grows Thanks to Strong Community Ties

Customer Experience

Restaurant customers around a table.

Why it’s Time to Pay Attention to Loyalty Capture Rate

The New Definition of Fast Casual

Has Chipotle Raised its Prices Too Much?

Business Advice

Anissa Mandell Chance stands outside with folded hands.

Focus Brands Exec Shares How to Transform Your Supply Chain

Experiential Offers Unlock True Loyalty for Restaurant Brands

6 Questions with Eatzi's CEO Adam Romo

Marketing & Promotions

Burger King's new 'You Rule' campaign.

How Burger King's New Jingle Captured America's Attention

Fast-Food Chains Turn Focus to Better In-App Experiences

Wow Bao Taps Into the Wonders of Web3