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POS Systems

Changes in technology, solutions for small businesses, and security considerations.

Employee Management

Staff inside a fast-food restaurant making chicken.

Fast-Food Chains, Officials Reach Deal in California Wage Battle

Why Restaurants Should Embrace the Gig Economy Shift

Harassment in the Restaurant Industry Part II: Employee Discipline

Fast Casual

Two boxes with fast food being carried by delivery person.

The Crucial Role of Dispute Management and Data Consolidation for Restaurants

For Restaurants and Loyalty, it’s Now a Race to the Top

What Happy Hour Teaches Us About Dynamic Pricing

Fast Food

Burger King exterior of building.

For Burger King, a Reset, then a Revival

California Gov. Gavin Newsom Signs Fast-Food Wage Bill into Law

Inside Jack in the Box’s Franchise Revival

Business Advice

Order here sign in a restaurant.

Why the Future of Fast Food is ‘Phygital’

Ranking the Top Fast-Food Chains by Guest Satisfaction

The 'All-Purpose' Shelf: Your Swiss Army Knife in Revenue Management

Restaurant Operations

A QR code inside a restaurant.

What Tech Investments Should Restaurants Consider for Growth?

Nontraditional Site Competition Heats Up in Fast Food

Ask the Restaurant Legal Professionals: Are You Required to Accommodate Animals?

Customer Experience

Cars in line at a drive-thru.

Driving the Future: Reimagining the Drive-Thru Model

Will Student Loan Payments Sour Restaurant Spending?

How Quick-Service Restaurants Can Excel at CX, Even With Limited Staff

Finance

Exterior of a Burger King restaurant.

Bankrupt Burger King Franchisee Sells 70 Restaurants

Pie Five to Test Pizza Inn as Virtual Brand

McDonald's Vet Adds Fuel to BIGGBY COFFEE's Growth Aspirations

Consumer Trends

Huey Magoo's chicken tenders.

The Great Chicken Debate: Wings or Tenders?

Papa Johns Navigates the Complex World of Pizza Pricing

The 2023 QSR 50: Fast Food's Leading Annual Report

Technology

Person holding a mobile phone.

Why are Some Restaurant Brands Cutting Back on Rewards?

Can AI Help Restaurants Prevent Theft?

Looking Beyond the Cloud to Create Better Digital Dining Experiences

Franchising

A pizza from Tony Gemignani's Slice House concept.

Tony Gemignani Brings World-Class Expertise to Fast-Casual Pizza

Huey Magoo's Flourishes in Chicken Tender Segment

6 Questions with Salata Managing Member Phil Howard

Emerging Concepts

A picture of Freddy's new design.

Growth-Minded Freddy’s Keeps the Focus on Franchisees

Latino-Led Cilantro Taco Grill Looks to Scale Authentic Mexican Cuisine

QSR's Best Franchise Deals: 2023 Edition

Marketing & Promotions

Pretzelmaker's upcoming prototype.

Pretzelmaker Puts Twist on Tradition to Woo Modern Consumer

Zaxby's Auctions the First Bottled Zax Sauce for $30,000

Subway's Newest Restaurant Takes to the Sky

Drive Thru

Chick-fil-A elevated drive-thru rendering.

Chick-fil-A is Building a Four-Lane Drive-Thru for 75 Cars

Chick-fil-A Unveils Drive-Thru Restaurant with No Seating in Hawaii

Restaurants are Undergoing a Renewable Revolution

Menu Innovations

Whataburger's James Sanchez.

How Chef James Sanchez Keeps Things Fresh in Whataburger's Kitchen

Coffee Chains Get In the Energy Drink Business

How Wendy's Brought Nacho Flavors to the Menu

Health & Wellness

Native Foods interior of restaurant.

How Plant-Based Chains are Navigating Supply Chain Disruptions

Inside Smoothie King’s Transformation to a Healthy Lifestyle Brand

What Wellness Means Now for Restaurants