Continue to Site

Free Report Download

POS/PCI

POS grows in scope, maintains simplicity; kiosks, mobile payments and online ordering are new frontiers; PCI compliance and security; U.S. EMV adoption.

Emerging Concepts

Bad Ass Coffee of Hawaii cups of coffee.

A Transformed Bad Ass Coffee is Still Just Getting Started

CAVA Forges Ahead, the Disruptor it’s Always Been

Shaq’s Big Chicken Has Only Begun to Scratch the Surface

Drive Thru

CAVA interior

Will the Fast-Food Dining Room Live On After COVID?

Sweetgreen Alters Growth Strategy for Sake of Profitability

Legendary Pitmaster Pat Martin Comes Back Swinging

Health & Wellness

Smoothie King employee hands a customer a smoothie through the window of a drive thru.

Inside Smoothie King’s Transformation to a Healthy Lifestyle Brand

What Wellness Means Now for Restaurants

The Missing Puzzle Piece of the Workforce Crisis

Customer Experience

Don Fox.

Are We Any Closer to a Dine-In Renaissance?

Why it’s Time to Pay Attention to Loyalty Capture Rate

The New Definition of Fast Casual

Employee Management

Dog Haus interior

How Dog Haus is Gaming the Onboarding System

5 Ways Software Can Improve Restaurant Operations

Ask the Restaurant Legal Professionals: What to Know When Hiring Minors

Business Advice

Anissa Mandell Chance stands outside with folded hands.

Focus Brands Exec Shares How to Transform Your Supply Chain

Experiential Offers Unlock True Loyalty for Restaurant Brands

6 Questions with Eatzi's CEO Adam Romo

Restaurant Operations

Empty fast-food restaurant.

Ask the Restaurant Legal Professionals: How to Accommodate Pregnant and Breastfeeding Employees

Will Restaurant M&A Pick Up in 2023?

Papa Johns Keeps the Pedal on Innovation

Finance

A table of food from My Pie Pizza.

1000 Degrees Acquires My Pie Pizza

Popeyes Franchisee Premier Cajun Kings Declares Bankruptcy

Noodles & Company Doubles Down on Digital Capabilities

Marketing & Promotions

Burger King's new 'You Rule' campaign.

How Burger King's New Jingle Captured America's Attention

Subway’s App Rockets Up the Charts

Starbucks' Next Big Innovation: Coffee Infused with Olive Oil

Consumer Trends

Chipotle burrito.

Restaurants and Inflation: A Recipe for Success or Disaster?

How to Keep Up with Post-Pandemic Food-Shopping Pattern Changes

Increase Restaurant Revenue by Focusing on These 4 Customer Types

Fast Food

Chick-fil-A to Invest $1 Billion in International Growth Push

Hardee's, Carl's Jr. Parent Names Max Wetzel CEO

McDonald's Picks Former Chipotle Exec to Lead U.S. Development

Technology

Food for delivery on a table with a paper bag in the middle.

Delivery Demand Keeps Driving Growth in Restaurant Industry

Three Key Marketing Trends Restaurants Must Know

How Restaurants Can Use Location Data to Boost Efficiency

Franchising

A burger from Farmer Boys.

Farmer Boys Recharges and Aims for Expansion

Chicken Salad Chick Fuels Growth By Sticking to Roots

How Franchising Can Create Equitable Pathways to Ownership

Fast Casual

A plate of food from Mo' Bettahs.

Mo' Bettahs, the Chain Bringing the Island of Oahu to Guests

From Pizza Hut to Pupatella: The Story of a Pizzeria Revival

What Recession Narratives Get Wrong About the Quick-Service Sector

Menu Innovations

Chipotle Farmesa bowls of food.

Chipotle Launches New Concept, Farmesa

Hot Dogs are Getting Hot Again for Restaurants

Has Chipotle Raised its Prices Too Much?