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Safety Series Part I (Kitchen)

Giving employees proper tools and knowledge and then training them in a systematic fashion can increase workplace safety.

Finance

McDonald's restaurant in Ohio.

McDonald's to Raise Royalty Fees for First Time in 30 Years

Demystifying Payment Processing Fees: What Restaurants Need to Know

Will Student Loan Payments Sour Restaurant Spending?

Drive Thru

Cars in line at a drive-thru.

Driving the Future: Reimagining the Drive-Thru Model

Chick-fil-A is Building a Four-Lane Drive-Thru for 75 Cars

Chick-fil-A Unveils Drive-Thru Restaurant with No Seating in Hawaii

Consumer Trends

Order here sign in a restaurant.

Why the Future of Fast Food is ‘Phygital’

Ranking the Top Fast-Food Chains by Guest Satisfaction

The Great Chicken Debate: Wings or Tenders?

Marketing & Promotions

Pretzelmaker's upcoming prototype.

Pretzelmaker Puts Twist on Tradition to Woo Modern Consumer

Zaxby's Auctions the First Bottled Zax Sauce for $30,000

Subway's Newest Restaurant Takes to the Sky

Customer Experience

Employee makes coffee behind a counter.

How Quick-Service Restaurants Can Excel at CX, Even With Limited Staff

How Subscription Loyalty Programs Maximize Guest Satisfaction

Lee’s Famous Recipe Chicken Rebrands with a Modern Vibe

Franchising

A pizza from Tony Gemignani's Slice House concept.

Tony Gemignani Brings World-Class Expertise to Fast-Casual Pizza

Huey Magoo's Flourishes in Chicken Tender Segment

6 Questions with Salata Managing Member Phil Howard

Menu Innovations

Whataburger's James Sanchez.

How Chef James Sanchez Keeps Things Fresh in Whataburger's Kitchen

Coffee Chains Get In the Energy Drink Business

How Wendy's Brought Nacho Flavors to the Menu

Health & Wellness

Native Foods interior of restaurant.

How Plant-Based Chains are Navigating Supply Chain Disruptions

Inside Smoothie King’s Transformation to a Healthy Lifestyle Brand

What Wellness Means Now for Restaurants

Restaurant Operations

A QR code inside a restaurant.

What Tech Investments Should Restaurants Consider for Growth?

Nontraditional Site Competition Heats Up in Fast Food

Ask the Restaurant Legal Professionals: Are You Required to Accommodate Animals?

Business Advice

Staff inside a fast-food restaurant making chicken.

Fast-Food Chains, Officials Reach Deal in California Wage Battle

The 'All-Purpose' Shelf: Your Swiss Army Knife in Revenue Management

How Restaurants Can Master Revenue Management

Employee Management

Interior of a fast-food restaurant.

Why Restaurants Should Embrace the Gig Economy Shift

Harassment in the Restaurant Industry Part II: Employee Discipline

3 Reasons the Restaurant Labor Shortage Hasn't Gone Away

Fast Food

Jack in the Box prototype.

Inside Jack in the Box’s Franchise Revival

QSR's Best Franchise Deals: 2023 Edition

How Restaurants Can Measure and Mitigate their Carbon Footprints

Emerging Concepts

A picture of Freddy's new design.

Growth-Minded Freddy’s Keeps the Focus on Franchisees

Latino-Led Cilantro Taco Grill Looks to Scale Authentic Mexican Cuisine

Roastery Mr. Espresso Opens First Store, Blending Italian Heritage and American Flair

Technology

Starbucks DoorDash order.

Fueling Sales through Psychology: What to Learn from Uber and DoorDash

5 Ways to Build a Better Digital Experience for Your Quick-Service Brand

From Restaurant Mobile Ordering to Customer Loyalty: 3 Tips for Digital Transformation

Fast Casual

Two men choose food in a fast food restaurant.

Cracking the Code to Restaurant Franchise Marketing

Drew Brees and Smalls Sliders Game Plan for National Stardom

Why it's Never Too Late to Franchise Your Restaurant