The Drive-Thru Performance Study showed that Chick-fil-A’s speed of service is the slowest in the industry. But that’s not really the whole picture.
Despite the advantages, less than 20 percent of the brands in this year's study had one.
Which restaurant chains lead the way?
Today's options increasingly boast digital, dynamic screens that can do far more than list menu items.
It's a trend that restaurants can't afford to ignore.
More orders, complex menus are keeping cars in line longer.
The drive-thru lane has reigned in quick service for 70 years. But with off-premises booming and new technologies thriving, will drive thru ever be the same?
The Southern drive-thru only chain has a unique approach to expansion.
Miguel’s Jr is inviting fans to celebrate National Drive-Thru Day on Wednesday, July 24 at Miguel’s Jr.
Seventy percent of the fast-food chain's sales come through the channel.
CEO Steve Easterbrook has personally chosen to lead the initiative in 2019.
5thru's enhanced AI technology gives drive-thrus a new way to leverage technology that uniquely profiles customer's buying choices across all locations.
Ziggi’s Coffee, a specialty coffee shop and drive-thru retailer, is celebrating the grand opening of its newest drive-thru location in Chandler, Arizona and invites the community to share in the fe
Corner Bakery food lovers don’t need to leave their cars to enjoy a delicious kitchen-crafted breakfast, lunch or dinner.
A hot spot for miscommunication to occur is the drive thru. Is your restaurant ready?
Tech-integrated drive thru could be the winning formula for convenience in the future.
How quick-serve brands are keeping up performance in the ever-busier drive thru.
OK, restaurant industry, it’s time we had a chat. Nay, it’s time we had a grammar lesson.
Here's where some of America's top quick-service brands can get better.
Is your brand pre-selling from the drive thru?
When is your brand suggesting sale?
Once again, Chick-fil-A is hard to beat when it comes to service.
A line of cars waiting to be served. A good or bad thing for restaurants?
Technology is unlocking new possibilities in the drive thru.
Convenience has never been more important for restaurants.
A shabby drive thru can be a major detractor.
No matter what changes, order accuracy will always rule in the drive thru.
Speed is key to keeping the line moving—and customers coming back.
The chain is spending up to $45 million on enhancements.
Conventional wisdom says you need to make your line as short as possible. But is there more to it?