Fueled by COVID, Restaurants Race to the Drive Thru
With more competition comes higher expectations.
Drive Thru
Welcome to the Shake Shack of the Future
From drive thrus to pickup windows to curbside, the fast casual is shifting fast.
Starbucks to Take Page from Chick-fil-A’s Drive-Thru Playbook
Employees will soon take orders in line as the java giant adjusts to a changing consumer.
How Drive-Thru Restaurants Can Thrive in the Age of Social Distancing
Technology-enabled flexibility, efficiency, and customer safety.
Smaller Footprints, More Drive Thru: Restaurant Design in a COVID World
Design that prioritizes off-premises ordering—such as smaller stores or additional branding in the drive thru—was already becoming popular. Now it’s necessary.
Portillo's Has Doubled Down on Drive-Thru and Delivery, and It's Working
The iconic 62-unit brand reported just a 20 percent dip in overall sales.
Starbucks Shuts Cafes Nationwide for at Least Two Weeks
The drive thru remains open as employees become eligible an additional $3 per hour for shifts.
Trump Encourages Fast-Food Brands to Keep the Drive Thru Open
Subway franchisees also recently asked corporate for financial relief.
The Best Drive-Thru Restaurants in America
From Dunkin' to McDonald's to Wendy's to Chick-fil-A, here's how the top fast-food brand measure up.
Cracking the Menuboard Mystery for Restaurants
A new study shows why menuboards, in-store and at the drive thru, can be a major sales tool for operators.