Digital and product leaders from quick-service restaurants need to adopt technology in order to exceed consumer expectations about speed and quality of service. Location technology gives quick serves a leg up on the competition by solving several common challenges at once. In this session, Radar CEO and Co-Founder Nick Patrick will discuss how leading quick serves are addressing these challenges and the role location technology plays in driving a better customer experience.
You will learn:
- How evolving customer expectations are driving the way restaurants serve customers.
- How location-based technology is at the forefront of improving the customer experience, staff efficiency, and quality of service.
- The evolution of digital channels and how geofencing technology enables a best-in-class customer experience with timely mobile order updates, automated loyalty rewards, order-related reminders, and more.