Web Exclusives

Piada Italian Street Food

Piada Italian Street Food started a three-tiered leadership development and incentive program, aimed at recruiting and retaining employees from restaurant managers to chefs.

The fast casual brand’s...

One sure-fire sign of football season: You pull into a crowded parking lot thinking that it’s a weekend flea market—only to discover it’s actually a tailgate party.

Another sign: You pull into your...

Pizza Hut has launched a new campaign aimed at increasing literacy for 100 million people over the next 10 years, expanding on the company’s literacy work since its BOOK IT! Program began in 1984.

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Chicken is on a roll.

So says YouGov BrandIndex, which tracks consumer attitudes toward quick service and other retail industries on a daily basis. Consumer interest in limited-service chicken chains...

QSR and fast casual franchise operators look for leaders who support their business.

Happy franchisees are vital to the success of any company, regardless of whether it’s a restaurant or a fashion retailer. Nevertheless industry insiders might be surprised to learn that overall,...

Fine dining experts help breakfast cereal company launch popular New York fast casual restaurant.

When Kellogg’s hosted a pop-up Recharge Bar for four days in 2014, the brand focused on marketing its storied cereals in a fresh, new light. According to Mintel, hot and cold cereal sales had been declining...

McDonald’s is hardly done simplifying its food ingredients.

But the path to simple is complex.

The rest of the fast-food industry—most of whom are walking a parallel path—seems to be wondering...

Sub sandwich fast food chain Firehouse Subs opened restaurant number 1000.

Opening the 1,000th restaurant location is a milestone fewer than 40 limited-service restaurant brands have achieved, and Firehouse Subs CEO Don Fox is well aware that with the new Rowland Heights,...

New York City sandwich chain Wichcraft has new design and menu for restaurant growth.

A celebrated New York City restaurateur is ramping up development of the fast-casual chain he founded in the early 2000s.

And no, it’s not Shake Shack’s Danny Meyer.

Tom Colicchio, a James...

Restaurants lure customers with Pokémon Go

By this point, brands are used to the evolving landscape of social media; they know that a new platform could quickly overtake a more established one.

Nevertheless, few businesses—if any—foresaw the...

Ten BBQ Fast Casual Restaurants to Watch

For decades across the South, barbecue was something served without frills, often out of roadside stands with little fanfare but great attention to the brisket, pulled pork, and other meats that were smoked...

Fast casual and QSR chains have economic anxiety with recession on mind.

Consumers are growing anxious about the economy, and that’s leading to some unease in the restaurant industry, too.

Signs are ominous that almost every sector in the $783 billion restaurant industry...

Fast casual chef restaurants open new food stalls in downtown Chicago loop.

Chicago is widely known as a city of neighborhoods, where ethnic flavors emanate from block to block and locals swear by authentic Chi-Town favorites. But, similar to other cities, downtown Chicago’s sky-...

Fast food workers experience negative job problems with racial and gender bias.

Most operators have training systems in place to address issues like workplace diversity, and to ensure the restaurant is a friendly, non-discriminating place for employees and customers alike.

But...

QSR sandwich chain Subway changes digital game plan strategy for Millennials.

Subway has its fingers, toes, and foot-longs crossed in hopes that the roots of its problems are digital.

The world’s largest sandwich chain is betting big that a top-to-bottom overhaul of its...

QSR chains face legal fight after new over time pay law changes salary worker rules.

Until recently, much of the restaurant industry’s employment news focused on minimum wage laws and the push for $15-an-hour pay.

But the latest employment heat riling up the restaurant industry...

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