Web Exclusives

Restaurants lure customers with Pokémon Go

By this point, brands are used to the evolving landscape of social media; they know that a new platform could quickly overtake a more established one.

Nevertheless, few businesses—if any—foresaw the...

Ten BBQ Fast Casual Restaurants to Watch

For decades across the South, barbecue was something served without frills, often out of roadside stands with little fanfare but great attention to the brisket, pulled pork, and other meats that were smoked...

Fast casual and QSR chains have economic anxiety with recession on mind.

Consumers are growing anxious about the economy, and that’s leading to some unease in the restaurant industry, too.

Signs are ominous that almost every sector in the $783 billion restaurant industry...

Fast casual chef restaurants open new food stalls in downtown Chicago loop.

Chicago is widely known as a city of neighborhoods, where ethnic flavors emanate from block to block and locals swear by authentic Chi-Town favorites. But, similar to other cities, downtown Chicago’s sky-...

Fast food workers experience negative job problems with racial and gender bias.

Most operators have training systems in place to address issues like workplace diversity, and to ensure the restaurant is a friendly, non-discriminating place for employees and customers alike.

But...

QSR sandwich chain Subway changes digital game plan strategy for Millennials.

Subway has its fingers, toes, and foot-longs crossed in hopes that the roots of its problems are digital.

The world’s largest sandwich chain is betting big that a top-to-bottom overhaul of its...

QSR chains face legal fight after new over time pay law changes salary worker rules.

Until recently, much of the restaurant industry’s employment news focused on minimum wage laws and the push for $15-an-hour pay.

But the latest employment heat riling up the restaurant industry...

Seattle fast casual restaurant entrepreneurs bring social change through sandwiches.

Social entrepreneurship—the model in which private businesses strive to affect social and cultural change—has become a popular notion for many upstart businesses in the last decade, especially for those...

Oakland California fast casual restaurant serves healthy and organic produce menu.

Vegetarian, vegan, and plant-based food isn’t so weird in fast casual anymore. After all, market research firm Mintel recently found that 75 percent of 25–34-year-olds and 61 percent of all consumers say...

Chef QSR chain serves premium quality fried chicken in California location.

Watch out Colonel Sanders—Starbird is airborne.

That’s “star” as in premium quality, and “bird” as in fried chicken. That’s right, the world of fried chicken—not always known for high-quality,...

San Francisco salad fast casual restaurant chain disrupts health food industry.

What does it mean to be a fast-casual concept committed to a chef-driven menu, locally sourced ingredients, healthy eating, high-tech ordering, and sustainable operations?

These days, it means… well...

Fast food chains serving locally sourced ingredients often stretch truth on farms.

There’s nothing simple about selling simple food. That’s particularly true in the helter-skelter world of farm-to-table dining, which is now barreling its way into more fast-casual restaurants.

The...

Los Angeles California based Top Round roast beef chain serves good quality sandwiches.

It seems everybody these days wants to open a fast-casual concept, from fine-dining chefs and...

Papa John's becomes first national pizza chain to remove HFCS.

Papa John’s menu cleanup machine is going into overdrive. Today the ingredient-focused pizza chain is announcing that it has removed yet another consumer-targeted ingredient from its food menu: high-...

New minimum wage laws could hurt restaurant business with higher labor costs.

For restaurants in California and New York—and, ultimately, across the country—the recently approved $15 minimum wage bills represent a new reality for an industry that’s historically been dependent on...

Top fast casual chain Chipotle fighting back from food safety crisis with burger and beverage innovations.

Ever since it suffered a food-safety setback late last year, with multiple outbreaks of E. coli and norovirus, Chipotle has been...