Continue to Site

    Web Exclusives

  • Affluent customers have contributed to the success of chains like Panera Bread.

    According to a recent study by American Express Business Insights, ultra-affluent consumers increased quick-serve spending by 24 percent in the second quarter of 2010, as

    Celebrity chef Jamie Oliver and Chipotle CEO Steve Ells dress as processed foods

    With Halloween approaching, it is hard to say who is more excited: kids eager to go trick-or-treating or businesses looking to explore frighteningly creative marketing str

    Wendys updated breakfast menu includes new breakfast sandwiches.

    In an effort to grab a share of the fast-growing morning daypart, Wendy’s launched a new breakfast menu in three test markets and part of a fourth.

    By opening new locations on university and college campuses, Red Mango is reachi

    With the Fall 2010 college semester well under way, frozen yogurt and smoothie brand Red Mango is implementing a back-to-school program.

    A new genetically modified soybean creates a healthier, more stable frying oil f

    French fries. Onion rings. Fried chicken. The quick-service industry has long catered to consumers’ love affair with fried foods.

    Joe Tortorice Jr., founder and CEO of Jason's Deli, speaks to Dine America audie

    In an era when traditional business models and strategic plans often can’t stop bleeding profits, quick-serve executives at QSR’s Dine America conferenc

    Since SaladMatch.com launched July 14, more than 1,000 people have created profi

    “A salad bar on the corner of Park Avenue and 51st Street doesn’t seem like the most obvious place for youthful romance, but on a sunny day, there’s a mo

    A rendering of the new Huddle House prototype shows the Huddle Thru positioned a

    The recession helped to blur the line between the quick-serve and casual-dining segments, as price points and service techniques jumped the industry fence in the competiti

    Service, environment, and price are important to customer satisfaction.

    Chick-fil-A, Chipotle, and Panera Bread rank among the best quick serves in the country in customer satisfaction, according to a study J.D.

    Fast food like KFC's Double Down prove unhealthy food is still popular.

    Perhaps the biggest splash so far this year in the quick-service sector came in April when KFC’s Double Down, a breadless “sandwich” that features melted