CrunchTime! Information Systems, Inc., a leading back-of-house operations platform provider for the restaurant industry, announces the acquisition of DiscoverLink, Inc., a pioneer in restaurant-focused e-learning solutions. The combined organization will provide an end-to-end Performance Management Platform that will not only enable companies to optimize all aspects of their food and beverage operations, but also support the ongoing training and professional enrichment of every team member through an integrated suite of talent management tools.
DiscoverLink has worked with more than 400 restaurant brands in developing their e-learning solutions, providing:
- A hospitality-focused Learning Management System (LMS)
- A content library with more than 100 customizable courses
- Custom content development
- Consulting services
In addition, they offer a rich Learning Record Store (LRS) that will enable CrunchTime to leverage machine learning to ensure operators have the person with the right skills on the right job at the right time.
“This partnership joins two companies with highly complementary offerings, and a shared passion for driving great outcomes for the hospitality industry,” says Bill Bellissimo, president and founder of CrunchTime. “Together, we’ll be a game-changer for customers by helping them optimize their staff competency and retention, while efficiently driving value from their food and labor operations- all of which are critical to restaurant success. DiscoverLink and CrunchTime are a perfect fit.”
CrunchTime clients will be able to leverage DiscoverLink’s world-class LMS and content library, focused on compliance and leadership development programs for every level of the organization, from hourly employees through multi-unit leaders. And DiscoverLink clients will now have access to an end-to-end restaurant management platform that includes inventory and supply chain management, labor scheduling, optimization and compliance, and rich operational analytics. Comprehensive interoperability design for the platforms will be announced in the coming months.
“CrunchTime shares our strong commitment to client success, and we are happy to have this opportunity to join an organization with the same customer-centric philosophy that we have employed over our 19-year history,” says John Poulos, president and co-founder of DiscoverLink, Inc. “The combination of our product portfolios and our highly experienced teams will be a tremendous asset to clients as they focus on growth in 2021.”
Financial details of the transaction have not been disclosed.
