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When the Fast Casual Model Doesn't Work
While opening fast casuals is increasingly attractive to chefs, at least one has found that counter service isn’t always an easy sell.
Is Fast Food Still a Teenage Dream?
Teen patronage at limited-service restaurants has plateaued, but operators can still attract this consumer base—with a little effort.
Preparing for The Restaurant of the Future
For operators, mobile is the opportunity now, but what lies ahead?
5 Ways to Show Your Customers Love on Valentine’s Day
In 2016, consumers spent a record total of $4.5 billion treating their dates for the special day.
2016: A Year in Review
As the year comes to a close, we take a look back at the biggest changes in limited service.
How to Refresh a Legacy Brand
An inside look at how Cousins Subs reinvented itself after 44 years.
Segmentation is the Key to Customer Satisfaction
Operators committed to establishing a connection with their guests are coming out ahead.
Restaurants Need to Clean Up Their Act
A restaurant’s cleanliness can help draw customers in—or quickly repel them away.
4 Tips to Turn Your Restaurant Into a Halloween Destination
Want to get people in your restaurant’s seats this Halloween? Then it’s time to get creative
Are Convenience Stores a Threat to Restaurants?
How convenience stores are keeping up with the premium-food game and threatening limited-service operators for market share.
Report: Starbucks is The Most Talked About Brand in the Business
Given that Starbucks built its empire around the social experience, it’s no surprise to see the coffee giant ranked as the top “Conversation Commander...
Study: Chick-fil-A is Still the King of Customer Service
Chipotle’s comeback appears to be resonating with its customers.
Study: Consumers Willing to Embrace Emerging Technology
Oracle announced the findings of two research initiatives aimed at identifying consumer attitudes to new technologies and how their implementation wil...
Starbucks' Future: More Mobile, More Food, and More China
Outgoing Starbucks president and CEO Howard Schultz said there’s no reason to worry about the company, despite the fact that this is one of the few ti...
Chipotle Hopes to Help Families with First TV Series
If your child has an affinity for snatching the household iPad and vanishing, here’s some exciting food for thought.
California is McDonald's Playground for Innovation
California is one of those states that prides itself on being different. Think weather. Surfing. Avocados. Celebrity governors. Cabernet Sauvignon.
Gringo Bandito, Chronic Tacos Holding Eating Contest
KLOS Presents Sabroso Craft Beer, Taco & Music Festival welcomed the Gringo Bandito Chronic Tacos Challenge competition to Dana Point for the 4th ...
McDonald's Unveils its Plan for the Future
McDonald’s outlined a long-term growth plan that will focus on convenience and technology in an attempt to win customers from competing quick-service ...
Nékter Juice Bar Launches Customizable Catering Program
Nékter Juice Bar, the popular Southern California-based, modern reinvention of the juice bar experience, has launched an innovative catering program, ...
This Summer, Get Married at Taco Bell
Wedding bells are ringing Taco Bell-style, as the company announced it is celebrating love by giving fans the opportunity to get married at its Las Ve...
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McDonald's Next Big Change: Fresh Beef Quarter Pounders
Jack in the Box Now Offers Delivery in Over 200 Cities
Four Foods Group Purchases 48 Little Caesars Restaurants
Kitchen Fund Invests in The Hummus and Pita Co.
Zaxby’s Promoting Grilled Cobb Zalad This Spring
A Bold New Era Begins at Carl's Jr. and Hardee's
Chicken Salad Chick Opens 5th Location in Tennessee
Same-Store Sales Down 7.4 Percent at Sonic
Marco’s Pizza Names Marketing Innovator CMO
Starbucks Meets Goal of 10,000 Military Hires