April 2010

    Through a mouthful of food, hip-hop mogul Sean “P.

    Now that social media has lost its novelty, Dairy Queen’s Michael Keller is having a flashback as he considers the near-term possibilities for Facebook, Twitter, or whatever buzz-maker might next s

    If it wasn’t for the publicity, outsiders might not have known that Captain D’s was on the auction block, the result of a decision by private equity owners Sagittarius Bra

    It’s certainly true that many foods, when grilled properly, have a flavor that’s unmistakably superior to what you get when you broil, bake, or pan-fry them.

    Keep It Clean

    Cleanliness, so the expression goes, is next to godliness, and while no expert would elevate the need for a tidy restaurant to the realm of spiritual enlightenment, many are passionate about one po

    Smart Supply Chains

    Typically, what’s important to someone who’s going to go to a second unit is they’re going to have to document what they’re currently doing in the first unit and try to replicate that in another. That’s important, because in most cases they want to have the same product line, they want to keep the same specs. He’s looking for not only consistency in pricing for the second site on the supply chain side, but he’s also looking for services that are going to allow him to run his second unit more effectively, with a change in his time frame.

    Marketing Health Conscious

    Quick-service operators have a tough task promoting themselves in a market where consumers are increasingly concerned with keeping to a balanced diet.

    Just the Facts

    A national nutrition-labeling mandate was passed as part of the healthcare reform bill on March 21, after the April issue of QSR went to print.

    That’s the CMO’s Job

    Author Peter Drucker’s adage that a business enterprise has two basic functions—marketing and innovation—certainly resonates in the quick-service industry today.

    Fire Up the Grill

    For 15 years, developers at KFC tinkered with the business formula that was established by founder Colonel Sanders, a formula that drove the chain to the top of the chicken quick-service segment: s

    Dickey’s Barbecue Pit

    Dickey’s Barbecue Pit, the Dallas-based purveyor of slow-cooked meats and down-home sides, has been in business since 1941. But company president Roland Dickey Jr. singles out 2009 as “quite a journey,” one that left Dickey’s leaner, meaner, and poised, once again, for growth.

    Brothers BBQ

    The city of Denver does not immediately conjure up images of barbecue joints like St. Louis, Kansas City, or Texas can.

    The Power of Free

    On February 2, 2008, Auntie Anne’s hosted Free Pretzel Day at all of its U.S. outlets.