Industry News
For a number of American consumers, fish is the word during the six-week period between Ash Wednesday and Easter Sunday. Brands specializing in seafood see an uptick in sales while chains ranging from the burger and sandwich to chicken and ethnic categories add a special fish or shrimp item to the...
Top QSR and fast casual chains navigate new supply chain strategy to streamline business.
Back of House
For centuries, the farm-to-table operation wasn’t a culinary or social movement; it was a simple fact of every meal. People grew their own food, and that was that. In time, things changed, and the American food system became one that included several steps—and often thousands of miles—between farm...
Sandwich QSR chain CEO shares inspiration of family restaurant business.
Start to Finish: What Inspires Execs
I’ve always wanted to work with people, serve them, and influence their lives for the better; I never thought that desire would be met in the quick-serve industry. My father and his cousin started Cousins Subs in 1972, and I became a member of the team at 15 years old. I worked as a cashier through...
Top QSR burger chain launches new hot dog menu item.
Web Exclusive
Burger King is going to the dogs. Thankfully, they are flame-grilled hot dogs, a classic American staple that the company developed and tested over the last year and a half. "This is probably the most obvious product launch ever," says Alex Macedo, Burger King's president of North America, at a...
Industry News
When it comes to limited-time offers and seasonal specialties, cooler months seem to reign supreme. In early autumn, operators peddle pumpkin-flavored everything and by December many are serving up hearty comfort foods like mac ‘n’ cheese and sweet flavors including chocolate-mint and gingerbread....
Chicago fast casual develops tech projects in entrepreneur incubator.
Technology
At first glance, the new Freshii store in downtown Chicago looks like any other location of the health-oriented chain. It sports vibrant digital menuboards, sculpted wood tables, and industrial-chic glass chandeliers hanging from an exposed ceiling. Huge, white letters in a friendly font proclaim...
Industry News
Last night as the Carolina Panthers faced off against the Denver Broncos, NFL and Super Bowl 50 official pizza sponsor Papa John’s introduced its new Quality Guarantee. Under this platform, customers who are dissatisfied with their purchase can tell the brand where it fell short and receive another...
New York City based fast casual company innovates as restaurant incubator.
Fast Casual
In the foodservice world, most multiunit franchise companies are content with filling out their portfolio with a suite of franchised brands. Fast-casual industry taking off? Sign on with one of the hot new upstarts. Need a pizza concept to complement your offerings? There are dozens of options...
QSR chains market to Millennial customers by selling restaurant story.
There’s a lot of buzz in almost every circle about the Millennial generation—those born between 1978 and 1995—and for good reason. They are spending money in a big way and, if you market to them right, they’ll spend it eating out.The numbers don’t lie.
Crises like inappropriate employee behavior could hurt a brand in the long run.
Ask any quick-serve operator who’s been through a crisis. He will be able to tell you the exact date, time, and day of the week the fate of his concept came under attack.
Quick service restaurants discount to attract new, price conscious customers.
Q: Other restaurants seem to be moving away from 99-cent-and-under value menus. So what is the right discounting strategy? A: True, McDonald's has replaced its Value Menu with the Dollar Menu & More, and Wendy's 99 Cent Menu has been reconceived as the Right Price Right Size menu.
Top QSR chains finance global growth through new business funding.
When it launched its first restaurant in Mexico, BurgerFi learned the real-world costs behind international expansion.
Top QSR franchisee in North Carolina shares ideas for connecting with community.
Like so many who go on to make a career in foodservice, Jeff Rigsby landed a job at a quick serve when he was in high school.