Top QSR chains leverage big data to strategically build new business.
Outside Insights
Note: This is the second article in a two-part series about why and how to boost your bottom line by embracing restaurant information management. Read the first article here. To catch you up, here’s a summary of the first article in this series: Multiunit operators should embrace their big data...
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Industry News
Every Friday during football season, Charlotte, North Carolina–based Bojangles’ feeds another neighboring enterprise, the Carolina Panthers. When the Southeast team headed westward to take on the Denver Broncos for Sunday’s Super Bowl game, Bojangles’ was determined to keep its Friday tradition and...
Consumer Trends
When it comes to creating loyalty among Millennial consumers, the right approach is something of a mystery for many operators. After all, the 18–34-year-old population in America is hugely diverse with a variety of views, lifestyles, and consumer tastes. Nevertheless, experts say brands can embrace...
Web Exclusive
Diners visiting many Chipotle Mexican Grill locations in recent months probably noticed that ordering lines—which used to snake out the door—were now shorter and that normally crowded parking lots had empty spots. It didn't take a business savant to realize that the fast-casual leader’s sales would...
Industry News
While Carl’s Jr. and Hardee’s continue to push the envelope stateside with new menu items like the Steakhouse Thickburger and newly nabbed celebrity Chef Michael Voltaggio to promote it, their parent company’s international division is even busier. Last year was the fifth year in a row that CKE...
Top QSR chains move into growing US cities to capitalize on restaurant potential.
Special Report
In his quest to build Yalla Mediterranean into a recognizable national name, Dave Wolfgram acknowledges he stands at the earliest of early stages. Within months of Chicago-based Victory Park Capital’s acquisition of the 50-unit Daphne’s California Greek chain in mid-2014, Wolfgram, the concept’s...
Fast food health movement chooses between quality and nutritious ingredients.
Nutrition
As a growing slice of consumers look for fast, affordable, and quality meals, the quick-service industry is uniquely positioned to fill such a need. At the same time, widespread calls to make fast food healthier have put some chains at a crossroads where they grapple to improve quality without...
Industry News
The story behind KFC’s new Nashville Hot Chicken begins even further back than Colonel Sanders’ time. And as with many great fables, it’s a story of love and revenge. According to legend, a woman living in Nashville, Tennessee, thought her husband was cheating on her, so she cooked his chicken...
A quiche hits the spot any time of day.
Breakfast has always broken the rules.Whereas frosted cinnamon buns, bowlfuls of chocolate-flavored puffed rice, and jelly doughnuts dusted with powdered sugar are considered perfectly acceptable morning mealtime fare, anyone besides a college student who breaks out the same items for dinner on a re
QSR operators work to make higher wages effective in restaurant operation.
The minimum wage is on the mind of most quick-service operators today, especially as many states and cities pass regulations that bump the minimum wage upward.But when Moo Cluck Moo founder Brian Parker and his team first sat down to discuss employee pay, he says, the minimum wage wasn’t even
My annual tradition of regaling you with the biggest brand stories of the year in fast food continues.
Chances are that when you hear the term “big data,” you think of Ph.D. candidates slaving over massive banks of computers—not restaurants.
Atlanta fast casual chef talks fresh and local veggie sourcing in restaurants.
Vegetables are no stranger to the limited-service industry, but have long been confined to the salad bowl and sandwich topping station.