New fast casual and QSR chains use hyper local food in healthy and nutritious menu.
Consumer Trends
One moment of clarity changed everything for the cofounder of Tender Greens, the Los Angeles–based Fast Casual 2.0 chain whose motto is “Slow food done fast.” It was 25 years ago, and Erik Oberholtzer, then a cook just out of culinary school, found himself working in the already-legendary kitchens...
Top QSR chains leverage big data to strategically build new business.
Outside Insights
Note: This is the second article in a two-part series about why and how to boost your bottom line by embracing restaurant information management. Read the first article here. To catch you up, here’s a summary of the first article in this series: Multiunit operators should embrace their big data...
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Industry News
Every Friday during football season, Charlotte, North Carolina–based Bojangles’ feeds another neighboring enterprise, the Carolina Panthers. When the Southeast team headed westward to take on the Denver Broncos for Sunday’s Super Bowl game, Bojangles’ was determined to keep its Friday tradition and...
Consumer Trends
When it comes to creating loyalty among Millennial consumers, the right approach is something of a mystery for many operators. After all, the 18–34-year-old population in America is hugely diverse with a variety of views, lifestyles, and consumer tastes. Nevertheless, experts say brands can embrace...
Web Exclusive
Diners visiting many Chipotle Mexican Grill locations in recent months probably noticed that ordering lines—which used to snake out the door—were now shorter and that normally crowded parking lots had empty spots. It didn't take a business savant to realize that the fast-casual leader’s sales would...
Industry News
While Carl’s Jr. and Hardee’s continue to push the envelope stateside with new menu items like the Steakhouse Thickburger and newly nabbed celebrity Chef Michael Voltaggio to promote it, their parent company’s international division is even busier. Last year was the fifth year in a row that CKE...
Top QSR chains move into growing US cities to capitalize on restaurant potential.
Special Report
In his quest to build Yalla Mediterranean into a recognizable national name, Dave Wolfgram acknowledges he stands at the earliest of early stages. Within months of Chicago-based Victory Park Capital’s acquisition of the 50-unit Daphne’s California Greek chain in mid-2014, Wolfgram, the concept’s...
Fast food health movement chooses between quality and nutritious ingredients.
Nutrition
As a growing slice of consumers look for fast, affordable, and quality meals, the quick-service industry is uniquely positioned to fill such a need. At the same time, widespread calls to make fast food healthier have put some chains at a crossroads where they grapple to improve quality without...
Top QSR franchisee in North Carolina shares ideas for connecting with community.
Like so many who go on to make a career in foodservice, Jeff Rigsby landed a job at a quick serve when he was in high school.
Chances are that when you hear the term “big data,” you think of Ph.D. candidates slaving over massive banks of computers—not restaurants.
Atlanta fast casual chef talks fresh and local veggie sourcing in restaurants.
Vegetables are no stranger to the limited-service industry, but have long been confined to the salad bowl and sandwich topping station.
Top QSR chains finance global growth through new business funding.
When it launched its first restaurant in Mexico, BurgerFi learned the real-world costs behind international expansion.
QSR chains take notes from Millennial led startup companies to innovate business.
When Manny Carral started Revolucion Coffee + Juice in San Antonio four years ago, he thought he was going into unfamiliar territory. The California transplant had no background in food or beverage service and had recently moved to Texas.