Top QSR franchisee in North Carolina shares ideas for connecting with community.
Franchising
Like so many who go on to make a career in foodservice, Jeff Rigsby landed a job at a quick serve when he was in high school. Rigsby worked for KFC for 15 years and eventually advanced to the role of multiunit manager, experiencing plenty of success with the brand. After one of his supervisors at...
New York City fresh food chain plates veggie and tofu menu item.
Menu Innovations
“As cooler weather was approaching, we were looking for a comfort bowl that customers could feel good about eating. And anything as crazy sounding as ‘sofritas’ must be delicious. “We were exploring flavor combinations to expand upon our vegan menu items, and the Latin American flavors in the...
Top US chefs open new fast casual restaurant concepts to attract mass public.
Web Exclusive
Chefs have been flocking to the fast-casual category for the last five years, but 2016 might prove to be the biggest year so far for the chef revolution—at least, if January is to be believed. Already this month, four high-profile chefs have opened fast-casual concepts that they intend to build...
Outside Insights
Chances are that when you hear the term “big data,” you think of Ph.D. candidates slaving over massive banks of computers—not restaurants. Big data has initially gotten a bit of a bum rap because few businesses—restaurants or otherwise—have been able to successfully harness their big data....
Industry News
A renowned New York City chef is getting in on the fast-casual game by spinning one of his fine-dining dishes into food-stall fare. Marc Forgione, chef and owner of Restaurant Marc Forgione in New York’s Tribeca neighborhood, opened Lobster Press in The Pennsy, a new food hall in Penn Station. The...
Industry News
Porano Pasta, the new Italian fast casual from James Beard–winning chef Gerard Craft (“Best Chef: Midwest” in 2015), opened today in St. Louis, Missouri. The new concept, Craft’s fifth restaurant under Niche Food Group and first with counter service, lets customers build their own bowls using a...
Industry News
Despite some lingering doubts around McDonald’s latest turnaround effort, the fast-food titan’s fourth quarter numbers indicate it is on the rise. Global comparable sales were up 5 percent in Q4 and 1.5 percent for 2015. In the U.S., fourth quarter comparable sales jumped 5.7 percent. Yesterday...
Atlanta fast casual chef talks fresh and local veggie sourcing in restaurants.
Menu Innovations
Vegetables are no stranger to the limited-service industry, but have long been confined to the salad bowl and sandwich topping station. Today, quick-serve and fast-casual operators are rediscovering the potential of fresh vegetables, especially as local sourcing and fresh foods are more in demand...
Nonalcoholic cocktails could offer great beverage innovation for quick serves.
While attending the Research Chefs Association’s annual conference in San Antonio this past March, I wandered into the Esquire Tavern, a historic downtown institution with a cocktail menu capable of tempting even the most ardent teetotaler.Like hundreds of other hip restaurants and watering ho
Bankruptcy can offer brands a rare opportunity to reboot.
It would have been easy for the leadership team at Saladworks to hide out in their offices at the company’s headquarters in Philadelphia, wallowing in consternation after their company filed for bankruptcy in 2015 following an ownership dispute.Instead, they grabbed their smartphones and heade
QSR brands must adapt new technology tools to improve business potential.
Every day, entrepreneurs dream up new ways to “disrupt” so-called “legacy” businesses like quick-service restaurants.
Restaurant breakfast is growing trend
You have nearly everything you need to be successful at breakfast: Beautiful facilities, a trained staff, and loyal customers.So why do so many operations struggle with this daypart? Keeping up is often hard to do.
As with Chipotle, fresh does not always equate with safe in restaurants.
It’s been a busy few months for Sloan’s Ice Cream.