Industry News
When comparing fast casual from traditional fast food, the food is often the distinguishing factor. Nevertheless, the restaurant’s atmosphere still plays a major part in separating a quick bite from a meal that invites patrons to linger. In 2011 Sharky’s Woodfired Mexican Grill began updating its...
QSR brands use low fat ingredients like healthy cooking oils to improve menu nutrition.
Menu Innovations
Just the mention of words like oils and fats makes some consumers queasy. The former can conjure the image of grease, while the latter may make them think of issues like obesity and high cholesterol. These days, however, the use of good fats and oils by quick-service operators in their cooking and...
QSR sandwich brand Firehouse Subs employs artist to work on store murals.
In the Store
When they decided to enter the restaurant game, former firefighters Robin and Chris Sorensen knew they wanted to honor their firefighting brethren. The brothers were less sure of how to do so in a unique way. “As we were putting it all together conceptually, we saw an article in the paper about a...
QSR brand Corner Bakery one of original fast casual leaders in growing restaurant industry.
Any brand with its sights set on growth has a solid plan for that growth in place—often an aggressive one, at that. Bakery-café brand Corner Bakery is certainly no exception, with a goal of doubling the size of its 190-plus-unit brand by 2017. Though the Chicago-born and Dallas-based brand has been...
Brian Niccol is chief executive at QSR Mexican leader Taco Bell.
Start to Finish: What Inspires Execs
I’ve always been a big fan of food. Before I was with Taco Bell and in the quick-serve industry, I had a boss who helped me get comfortable with the opportunity to challenge the “way it was done.” Rather, could something be designed differently or packaged differently? How can it be better or...
QSR leader McDonalds debuts new made to order burger building kiosk.
Web Exclusive
McDonald’s has had a tough couple of years, with declining same-store sales and customer perception problems. But the company, led by new CEO Steve Easterbrook, might finally have some good news to hang its hat on: This week, McDonald’s enjoyed its highest stock price in nearly a year amid investor...
Industry News
Nothing says summer quite like lobster and corn on the cob. So says Adam Eskin, the founder and owner of Dig Inn, a New York City concept that serves up seasonal, farm-to-table fare. This month, Dig Inn collaborated with fellow fast casual Luke’s Lobster to bring lobster to the menu. Now through...
Progressive DC QSR pizza chain designs unique restaurants and menu items.
Emerging Concepts
Creativity runs wild at &pizza, and it starts with the name; the ampersand is trademarked and the brand is pronounced “and pizza.” In the stores, the creativity extends to the pizza—and then some. &pizza cofounder Michael Lastoria says he has a passion for building up new ideas from scratch...
Top QSR chains test new waffle menu items that are both sweet and savory.
There can’t be much waffling when it comes to waffles.The well-known batter cake is a popular dish at home and on menus at full-service, family-style restaurants known for breakfast; some even feature the item in their names.
QSR chains market to Millennial customers by selling restaurant story.
There’s a lot of buzz in almost every circle about the Millennial generation—those born between 1978 and 1995—and for good reason. They are spending money in a big way and, if you market to them right, they’ll spend it eating out.The numbers don’t lie.
Top QSR chains add new workers with jobs to prep for holiday business rush.
Those in the world of customer service know all too well the stress that the holiday season brings: long lines of customers, clogged parking lots, and sometimes hangry (hungry and angry) shoppers.To accommodate the huge jump in traffic, businesses across America start hiring and training large level
Top QSR burger brand Shake Shack had successful IPO stock offering.
When Shake Shack went public in January, its shares were priced at $21. The next morning, the stock began trading at $47 per share, and in May, the price peaked at nearly $97.
QSR operators move operations systems to cloud based technology.
You would be hard pressed to find a quick-service operator who, when asked why they started their own business, answered by saying it was to become the CIO of the company.
QSR brands roll out new healthy menu items like nutritious salads.
It’s a rite of passage: In August, well before the actual fall season begins, limited-service brands—especially those among the coffee, doughnut, and bakery-café categories—trip over each other to be the first to market with all fashions of fall-themed goods, from apple-pie this to