QSR brands launch literacy programs to help young customers learn reading skills.
Charitable Giving
For quick-serve brands, giving back to the community can extend beyond donating food and fighting hunger. Two brands have found that supporting childhood literacy is not only a worthy investment in the next generation, but it’s also good for business. In 2007, the National Endowment for the Arts...
QSR restaurant concepts can leverage data to improve business sustainability.
Outside Insights
The quick-service restaurant industry is built on the delivery of food—and data.  The former is obvious, complemented by the physical layout and the queue of customers, standing or seated, waiting, respectively, to place their orders or receive their meals. But the latter is the proverbial secret...
Executive Panera chef improves health and nutrition of fast casual menu.
Web Exclusive
More Americans are showing a desire to eat healthier foods, both at home and when dining out. And Panera Bread wants to satisfy that desire. This fall, the fast-casual leader will roll out new menu items and continue to purge its menu of artificial additives, an evolution that will see greater...
Industry News
The Mexican limited-service space might seem overcrowded with concepts, both old and new, but Levy Acquisition Corp. thought the category could still stand for some saturation. On Tuesday, the acquisition company that had been seeking a restaurant partner completed its merger with Del Taco....
Industry News
From the time Robert Ly could hold something in his hands, he was washing dishes at his family’s restaurant. Born to parents who had escaped communist Vietnam, he started his training in the restaurant world early, helping out at his parents’ side from the age of seven. By the time he was 14, he...
Industry News
For 15 years, The Long Room was a cozy tavern in Chicago’s Ravenswood community. Now the neighborhood bar is making strong strides into the food and coffee scene with an unusual service model. Within The Long Room, a concession window named Sidecar at LR will serve up breakfast, lunch, dinner, and...
Industry News
In the morning, Washington Redskins wide receiver Pierre Garcon is up early, training his mind and body to anticipate anything—be it a touchdown pass or an enormous defensive lineman. After practice, he continues to plan for what’s ahead—even beyond his football career. And while he still works on...
QSR brands can streamline their supply chain by enhancing the distribution system.
Outside Insights
Every restaurant company wants to grow. If you aren’t growing, you’re vanishing. To grow means that you are increasing same-store sales, increasing EBIDTA, or opening new locations. Growing your organization by opening new locations needs to be done strategically, especially from a supply chain...
QSR brands innovate drive through lane to build business from customer demographics.
To say that convenience is king in today’s always-connected, technology-driven world may be an understatement.
Working capital can help owners buy new equipment, renovate stores, and more.
Take a look at the following statements, and guess which one came from a business luminary and which came from a restaurant industry pioneer:“Small businesses don’t fail for lack of capital.”“The growth challenge looms even larger in the brutally combative restaurant industry
QSR brands investing in social media might reconsider television advertising.
Q: Given how prevalent and powerful social media seems to be these days, does it still make sense to advertise on TV?A:Broadcast mass-media advertising may seem anachronistic.
QSR donut concept franchise owner uses leadership skills gained on Mt Everest.
Jeff Gottfurcht summited Mount Everest on May 14, 2011, at 6:10 A.M.
QSR brands plate fresh and natural ingredients to improve health and nutrition.
Fresh has become a mantra of the restaurant industry these days, and there’s nothing that conveys fresh better than using raw items, particularly fruits and vegetables.
QSR operators move operations systems to cloud based technology.
You would be hard pressed to find a quick-service operator who, when asked why they started their own business, answered by saying it was to become the CIO of the company.