Chicago based fast casual Naf Naf Grill offers Middle East cuisine in quick restaurant environment.
Emerging Concepts
Seven years ago, Sahar Sander and Elan Burger pooled their savings and opened a shop serving Middle Eastern cuisine in a small footprint with no air conditioning and a bold purple painted exterior—the architectural lines of a vintage Taco Bell. The 1,200-square-foot restaurant, located in the far...
Web Exclusive
Next week, New York fast casual fresh&co. will begin selling holiday pies—namely cranberry-apple and pumpkin pie—at its 14 locations around Manhattan. What makes these sweets special isn’t so much their seasonality as their origins. Last month, fresh&co. began a new partnership with the...
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Top QSR chains leverage big data numbers for restaurant business success.
Restaurant Software
In April, Josh Patchus began his new job at Cava Grill, the upstart Washington, D.C.–based fast casual. In a world of cooks and cashiers, marketers and managers, Patchus acknowledges that his title—chief data scientist—is an odd one, seemingly out of place at the emerging 14-unit Mediterranean...
Denise Lee Yohn: QSR's Marketing Guru
My annual tradition of regaling you with the biggest brand stories of the year in fast food continues. The news items from 2015 run quite the gamut, from an eye-popping IPO to a highly anticipated leadership change to some misguided advertising choices and more. Shake Shack went public and...
Outside Insights
When a quick-service restaurant is successful, the next step is usually to open up franchising opportunities to aspiring entrepreneurs and business owners—a critical part in the growth of the business. When you go to well-known quick serve, more than likely you are eating at an establishment that...
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Industry News
In recent years restaurant operators have adapted their social media strategy as the benefits of platforms like Twitter and Facebook become more apparent. While some brands may have initially balked at social media as a viable way to engage consumers, many chains now dedicate considerable resources...
Top fast casual chains offer lessons to startup premium restaurant brands like Num Pang.
Special Report
I don’t make it to the movies much anymore. Like a lot of people, my wife and I find the price hard to justify; $25 for a night of entertainment where our only dining decision is which flavored spice to rain over burnt popcorn is far too steep in the age of Netflix, Hulu, and Redbox. But I’ve got a...
QSR chains explore new real estate site selection strategies to maximize business exposure.
Design
In recent years, many limited-service brands have re-evaluated their ideas regarding new restaurant locations. Dropping cookie-cutter, one-size-fits-all buildings into any available space is no longer a sustainable expansion strategy in today’s economy. Arby’s is one brand that has reconsidered its...
Bankruptcy can offer brands a rare opportunity to reboot.
It would have been easy for the leadership team at Saladworks to hide out in their offices at the company’s headquarters in Philadelphia, wallowing in consternation after their company filed for bankruptcy in 2015 following an ownership dispute.Instead, they grabbed their smartphones and heade
As with Chipotle, fresh does not always equate with safe in restaurants.
It’s been a busy few months for Sloan’s Ice Cream.
Restaurant breakfast is growing trend
You have nearly everything you need to be successful at breakfast: Beautiful facilities, a trained staff, and loyal customers.So why do so many operations struggle with this daypart? Keeping up is often hard to do.
San Diego chef driven fast casual operates from touch screen tablet system.
These days, it’s not uncommon to see restaurant staff take orders on an iPad or guests swiping their credit cards on a tablet reader. Mobile technology can integrate various facets of an operation.
Canada Asian food chain Wok Box had employee lose weight on its meals.
Twenty-year-old Alec Vela and 22-year-old Emily Allworth, both employees in the foodservice industry, drastically turned their lives around. Vela and Allworth each recently lost about 50 pounds due to changes in their diet and exercise habits.