McDonald's Chicken McBites
Industry News
McDonald's experienced big sales gains in 2011, and company officials announced during an earnings call that the brand will use new products and store enhancements to build on that growth in 2012. McDonald’s global comparable sales were up 5.6 percent in 2011 over 2010, with positive comparable...
Litestars founder Annie Leconte
Industry News
With a menu featuring “tartlets” and “soupdrinks,” Litestars is far from your average quick-service restaurant. The Washington, D.C.–based fast casual, which opened in October 2010, carries the motto “Healthier, Fresher, Tastier” and offers a choice of menu items boasting lower fat, cholesterol,...
Industry News
No National Football League sponsor knows a quality “toss” like Papa John’s founder, chairman, and CEO John Schnatter, but he’s counting on America to call the coin toss for Super Bowl XLVI so that the country can flip over free pizza. Papa John’s, the Official Pizza Sponsor of the NFL, today...
Industry News
Responding to customer feedback for more options to relax in its stores in the evenings, Starbucks Coffee Company today announced plans to bring wine, beer, and premium food offerings to a handful of locations in Atlanta and Southern California by the end of this year. These stores, along with...
Industry News
Consistent with NPC International, Inc.’s objective to continue its growth within the Pizza Hut system, NPC announced that it had entered into an Asset Sale Agreement with Pizza Hut, Inc. and affiliates.  Through this, NPC has agreed to purchase from PHI 36 Pizza Hut units for $18.8 million in cash...
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Industry News
Quick serves regularly serve more than 50 percent of their business through the drive thru. But according to the National Center for Health Statistics, there are an estimated 36 million deaf and hearing-disabled people in the U.S. who are left without that option. A tool from Inclusion Solutions is...
Executive Insights
When Sardar Biglari moved with his family to the U.S. in 1984, Steak ‘n Shake was already a verified favorite on the quick-serve scene. In fact, the tried-and-true Midwestern chain was celebrating its 50th anniversary the year Biglari immigrated to San Antonio from Iran. Today, 28 years later,...
Starbucks Blonde roast is available in three different blends.
Web Exclusive
After 40 years of staking its reputation on dark and medium coffee roasts, Starbucks began offering a light roast on January 10. The Seattle-based coffee giant launched its new Blonde roast across the country in what some believe is a response to the growth of coffee competitors like McDonald’s and...
Quick service brands make impact on restaurant industry with big news events.
It’s fair to say that 2014 has been as eventful a year for quick-service restaurants as the industry has seen in quite a while. Changing demographics and sharper competition have sparked a variety of innovations, but also exposed some weaknesses.
QSR brands spend money on new food item investment programs.
Restaurant brands that are around for any length of time are likely to undergo a rebrand at some point, whether it’s a subtle store redesign or a wholesale menu shift.
Crises like inappropriate employee behavior could hurt a brand in the long run.
Ask any quick-serve operator who’s been through a crisis. He will be able to tell you the exact date, time, and day of the week the fate of his concept came under attack.
QSR chains market to Millennial customers by selling restaurant story.
There’s a lot of buzz in almost every circle about the Millennial generation—those born between 1978 and 1995—and for good reason. They are spending money in a big way and, if you market to them right, they’ll spend it eating out.The numbers don’t lie.
QSR operators move operations systems to cloud based technology.
You would be hard pressed to find a quick-service operator who, when asked why they started their own business, answered by saying it was to become the CIO of the company.
Top QSR chains add new workers with jobs to prep for holiday business rush.
Those in the world of customer service know all too well the stress that the holiday season brings: long lines of customers, clogged parking lots, and sometimes hangry (hungry and angry) shoppers.To accommodate the huge jump in traffic, businesses across America start hiring and training large level