Industry News
Red Mango is expanding to Mexico. Today, the Dallas-based chain and one of America's fastest-growing yogurt and smoothie brands announced its first international franchise agreement in an exclusive deal with Cinemex, the leading national chain with 184 movie theaters operating across Mexico. ...
A KFC marketing campaign had Colonel Sanders delivering food to window washers.
1. Roark Capital Buys Arby’s With concerns about the economy running high, restaurant industry mergers and acquisitions dipped noticeably. None of 2011’s mergers came close in value to the previous year, when Burger King and CKE, parent of Carl’s Jr. and Hardee’s, were each sold for more than $1...
Hot Head Burritos offers a range of fresh Mexican menu options.
Emerging Concepts
With four salsas and 12 sauces to choose from, diners at Hot Head Burritos can control the degree of spiciness in their food with a great degree of precision. “We have really expanded on our sauces,” says Ray Wiley, who started Hot Head Burritos with his wife Cynde almost five years ago. “We opened...
Mall food courts are getting makeover as consumers return to spend.
Special Report
Ever since the first farmers packed up their produce to sell in the town square, food has been an important part of the shopping experience. But lately, it seems the food is better than ever. At the Macy’s in Chicago, celebrity chefs like Rick Bayless have set up shop with their own quick-service...
Brent Schadler markets his Philly Pretzel Factory units through fund raising.
Charitable Giving
Cheesesteaks aren’t the only food Philadelphia obsesses over. Brent Schadler of Philly Pretzel Factory has been serving pretzels to a loyal community in the City of Brotherly Love since 2008. Schadler developed a grassroots-style marketing strategy at both of his Philly Pretzel units. He’s not only...
John Kunkel, CEO of Lime Fresh, has a clear plan for his brand laid out.
Executive Insights
As another year draws to a close, it’s natural for business leaders to reflect upon the past 12 months even as they look forward to the coming year. In fact, experts say, the transition from one year to another is the perfect time to reevaluate your brand and, if necessary, redevelop its strategic...
Branded debit cards are better incentives to offer employees than cash.
Human Resources
To an outsider, rewarding employees for a job well done seems to be simple. You could give them a cash bonus, buy them a gift card, or, if they’ve done really well, send them on a much-deserved vacation. But operators are finding that these incentives aren’t so easy to leverage for the benefit of...
Moe's lowered the sodium in much of its menu, including kids options.
It’s no secret that there’s been a push from consumers for healthier options at quick-service restaurants. But what’s harder to determine is what kind of effect a healthy roll out will have on operators’ food budgets. As restaurants shift toward healthier menus, operators will “need to see the lift...
QSR brands plate fresh and natural ingredients to improve health and nutrition.
Fresh has become a mantra of the restaurant industry these days, and there’s nothing that conveys fresh better than using raw items, particularly fruits and vegetables.
QSR brands innovate drive through lane to build business from customer demographics.
To say that convenience is king in today’s always-connected, technology-driven world may be an understatement.
QSR operators move operations systems to cloud based technology.
You would be hard pressed to find a quick-service operator who, when asked why they started their own business, answered by saying it was to become the CIO of the company.
Presidential candidate Donald Trump gives restaurant businesses new marketing lessons.
Q: Is it true there really is no such thing as bad publicity?A:To answer this question, let’s look no further than Donald Trump, the ultimate publicity machine.
QSR donut concept franchise owner uses leadership skills gained on Mt Everest.
Jeff Gottfurcht summited Mount Everest on May 14, 2011, at 6:10 A.M.
QSR brands compete for best speed and accuracy in drive through restaurant operation.
As dayparts blur and customers increase their demand for more convenient and higher-quality food, the drive thru represents both a great opportunity and a potential pitfall for many restaurant operators.Mobile payment and ordering have started to creep into the drive thru, with brands like Starbucks