Cities like Orlando help quick serve concepts like Burger 21 find big growth.
In October, upstart fast-casual burger concept Burger 21 launched its franchise program. Rather than pursuing partners to build the brand across the national landscape, Front Burner Brands, the Tampa-based parent company of Burger 21 and the popular Melting Pot restaurants, identified its first...
Sonic will highlight its five daypart opportunities, like its dessert offerings.
Industry News
Clifford Hudson, CEO of Sonic, said during the firm's investor meeting on January 4 that the company will roll out a new marketing campaign in the spring highlighting the concept’s five daypart opportunities. Hudson said the company is improving its creative strategy "to create a better alignment,...
American Grilled Cheese Kitchen workers already receive more than minimum wage.
Web Exclusive
Escalating food costs and only modest traffic gains aren’t the only things Rob Grendow is concerned about these days with his five Ohio-based Danny Boy’s Pizza outlets. Ohio’s latest minimum-wage hike is also putting pressure on the operation. “It might be only 30 cents,” Grendow says of the shift...
Industry News
Caribou Coffee announced that all coffees and espresso are now sourced from Rainforest Alliance Certified farms, making it the first major U.S. coffeehouse to reach this sustainable achievement. Rainforest Alliance Certified farms meet the comprehensive standards of the Sustainable Agricultural...
Industry News
After a season of sweet treats, savory snacks, and hearty comfort foods, it can be a challenge switching to less-indulgent, healthier options in the New Year. To help guests put the flavor back in healthy living, Corner Bakery Cafe introduced a Facebook program inviting fans to kick off the New...
Alternative protein options are being used on fast food burgers.
Menu Innovations
As Americans’ hunger for burgers and chicken continues to grow, restaurant operators are tweaking their menus to meet consumers’ demands for new meats and higher quality. An increasing number of limited-service restaurants have added better and more “natural” meat to their repertoires. At the same...
Alternative proteins, like hummus, are popping up on more menus.
Marc Halperin: Resident F&B Expert
While my esteemed QSR colleagues turn their attentions this month to more traditional proteins, I thought I’d venture off the beaten path a bit to talk about some alternatives that are gaining traction with chefs and consumers. Our Western tendency to think of protein in terms of animals with fur,...
Mike Lassiter plays an important role in Rising Roll Gourmet's CSR efforts.
Charitable Giving
In today’s business environment, corporate social responsibility (CSR) receives a lot of lip service from media and public relations. But experts say a CEO who steps up his company’s CSR efforts will find that his organization receives more than just media accolades. In fact, chief executives could...
In addition to helping conserve cash, bartering often leads to additional exposu
Twenty years ago, Toni Foley began bartering. These days, she won’t run her restaurant—five-year-old Eastside Café in Fairport, New York—without the practice.
Crises like inappropriate employee behavior could hurt a brand in the long run.
Ask any quick-serve operator who’s been through a crisis. He will be able to tell you the exact date, time, and day of the week the fate of his concept came under attack.
Restaurant operators know that establishing strong relationships with vendors is
Richard Leivenberg, executive vice president for Jody Maroni’s Sausage Kingdom in Venice, California, knows a thing or two about relationships.
Waffle menu development gives QSR operators new ingredient ideas for attracting customers.
A few years back, the Trouble Coffee and Coconut Club in San Francisco’s Outer Sunset neighborhood began selling slices of cinnamon toast for $4.
QSR operators move operations systems to cloud based technology.
You would be hard pressed to find a quick-service operator who, when asked why they started their own business, answered by saying it was to become the CIO of the company.
QSR chains market to Millennial customers by selling restaurant story.
There’s a lot of buzz in almost every circle about the Millennial generation—those born between 1978 and 1995—and for good reason. They are spending money in a big way and, if you market to them right, they’ll spend it eating out.The numbers don’t lie.