Web Exclusive
Google announced the launch of its Google+ Pages earlier this month as an opportunity for brands to get involved with the search giant’s new social network.  And while a recent study shows that a majority of the world’s top 100 brands have already launched a Google+ Page, many are still trying to...
Industry News
Yum! Brands Inc. announced it has reorganized its Yum! Restaurants International division (YRI) to continue to drive aggressive international expansion and build strong brands globally. The company also announced that Micky Pant was promoted to chief executive officer of YRI, replacing Graham Allan...
Many tea flavors and varieties give operators a new beverage platform.
Menu Innovations
For most American restaurants, tea had become something of an afterthought among nonalcoholic beverages. Sure, tea is the world’s No. 2 beverage, second only to water. But as quick-service and fast-casual eateries focused on the expanding number of carbonated drinks and growing interest in coffee...
Industry News
QSR International, the Master Franchisee for Quiznos in Latin America and the Caribbean, is pleased to announce its continued expansion into the South American region with the opening of its third restaurant in Ecuador. This restaurant, located in City Mall in Guayaquil, Ecuador, is operated by QZ...
Industry News
Children’s cancer may not be cured with chocolate peanut butter cake—but it’s a start. The Double Chocolate Hill, a tower of sugary satisfaction concocted by Iron Hill Brewery & Restaurant, generates thousands of dollars each year for CureSearch, a national nonprofit whose mission is to fund...
Wendy's W burger.
Industry News
Quick-serve companies wrapped up their quarter earnings calls and investor meetings earlier this month, paving the way for the final fiscal term of 2011 (or, in Starbucks’ case, the beginning of fiscal 2012). Here are a few things to learn about the industry from the results. 1. Premium menu items...
Boston Market is hiring more employees to handle its holiday business.
Web Exclusive
While national unemployment remains at a steady 9 percent, many companies are planning to repeat their annual hiring surge to support this year’s holiday season. Quick-service restaurants will play a visible role in the effort. According to Chicago-based staffing consultants Challenger, Gray &...
Industry News
David Karam, president of North America for Wendy's, will be leaving the the company at the of the end of 2011.  Karam intends to return to his Cedar Enterprises business, which operates 151 Wendy’s restaurants in six states.   “David provided excellent leadership to the organization during a...
Fast food restaurant brands trace food source to protect quality and safety.
Technological advances have influenced the restaurant industry in obvious ways, including through virtual reservations, online reviews, and increased customer interaction through social media.
QSR brands innovate drive through lane to build business from customer demographics.
To say that convenience is king in today’s always-connected, technology-driven world may be an understatement.
Fast food brands discover restaurant design can affect customer behavior.
A study sponsored by CKE brand Hardee’s revealed a correlation between a restaurant’s interior design and its customers’ healthy dining habits.While the study, “Music & Light,” was conducted at Cornell University’s Food and Brand lab in Ithaca, New York, in 20
QSR donut concept franchise owner uses leadership skills gained on Mt Everest.
Jeff Gottfurcht summited Mount Everest on May 14, 2011, at 6:10 A.M.
QSR brands spend money on new food item investment programs.
Restaurant brands that are around for any length of time are likely to undergo a rebrand at some point, whether it’s a subtle store redesign or a wholesale menu shift.
QSR operators move operations systems to cloud based technology.
You would be hard pressed to find a quick-service operator who, when asked why they started their own business, answered by saying it was to become the CIO of the company.