Wendy's W burger.
Industry News
Quick-serve companies wrapped up their quarter earnings calls and investor meetings earlier this month, paving the way for the final fiscal term of 2011 (or, in Starbucks’ case, the beginning of fiscal 2012). Here are a few things to learn about the industry from the results. 1. Premium menu items...
Boston Market is hiring more employees to handle its holiday business.
Web Exclusive
While national unemployment remains at a steady 9 percent, many companies are planning to repeat their annual hiring surge to support this year’s holiday season. Quick-service restaurants will play a visible role in the effort. According to Chicago-based staffing consultants Challenger, Gray &...
Industry News
David Karam, president of North America for Wendy's, will be leaving the the company at the of the end of 2011.  Karam intends to return to his Cedar Enterprises business, which operates 151 Wendy’s restaurants in six states.   “David provided excellent leadership to the organization during a...
Industry News
When the new CiCi’s Pizza location opened in Murphy, Texas, last Monday, it introduced a range of new design elements and features that could offer a peek into the future of the company. The new unit sports a brighter color palette; new uniforms and menuboards; an expanded buffet and carryout; and...
ShopHouse Southeast Asian Kitchen
Industry News
QSR recently got an exclusive media tour of ShopHouse Southeast Asian Kitchen, the Asian fast-casual, created by Chipotle founder Steve Ells. "Like" QSR on Facebook to access behind-the-scenes photos from the tour!  The one-unit concept is located in Washington, D.C's, busy Dupont Circle area,...
Don Fertman is chief development officer of Subway.
Executive Insights
When Don Fertman joined Subway in 1981, the company stood as little more than an ambitious regional player. Thoughts of the brand filling the corporate heavyweight shoes it does today seemed remote and distant. But times have changed. For the last three decades, Fertman, Subway’s chief development...
Industry News
With the food-truck trend thriving in the U.S., a decade-old, Australian mobile brand is ready to replicate its success in the States. Cafe2U, a mobile espresso brand with about 120 units in Australia and more than 50 units throughout the United Kingdom, rolled out its first U.S. unit in Bend,...
Read Full Story // read more about: Cafe2U
Industry News
Venezuela has officially welcomed Quiznos at the recent opening of Quiznos’ first-ever international mobile unit. The Oct. 15 opening of the mobile trailer coincided with the start of the Venezuelan winter league baseball season. Fans and visitors to the Jose Bernado Perez Stadium in Valencia can...
Read Full Story // read more about: Growth, Quiznos, Sandwiches
Fast food brands discover restaurant design can affect customer behavior.
A study sponsored by CKE brand Hardee’s revealed a correlation between a restaurant’s interior design and its customers’ healthy dining habits.While the study, “Music & Light,” was conducted at Cornell University’s Food and Brand lab in Ithaca, New York, in 20
Head quick service restaurant chef offers ideas on using raw and fresh foods on menu.
Raw fruits and vegetables are often an afterthought in restaurants.
QSR operators move operations systems to cloud based technology.
You would be hard pressed to find a quick-service operator who, when asked why they started their own business, answered by saying it was to become the CIO of the company.
QSR brands spend money on new food item investment programs.
Restaurant brands that are around for any length of time are likely to undergo a rebrand at some point, whether it’s a subtle store redesign or a wholesale menu shift.
QSR donut concept franchise owner uses leadership skills gained on Mt Everest.
Jeff Gottfurcht summited Mount Everest on May 14, 2011, at 6:10 A.M.
QSR brands innovate drive through lane to build business from customer demographics.
To say that convenience is king in today’s always-connected, technology-driven world may be an understatement.