Industry News
Donatos Pizza, America’s original Edge to Edge pizza restaurant, is continuing its franchise expansion with the opening of its first store in Virginia.  The newest Donatos store, located in the Washington, D.C., suburb of Vienna, Virginia, will be the first of several Donatos scheduled to open in...
Industry News
While Mexican, Italian, Chinese, and other ethnic dining spots dot the U.S. map, restaurants serving the nation’s oldest cuisine, American Indian, remain hard to find. Ben Jacobs and Matthew Chandra want to change that. In December 2008, the college pals opened Tocabe: An American Indian Eatery to...
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Industry News
At 8 a.m. on Feb. 23, Krispy Kreme Doughnuts will launch its 75th birthday celebrations with the revealing of a Sweet Surprise for its fans, and the unveiling of the newly branded No. 2 Krispy Kreme Race Car at Krispy Kreme, 980 International Speedway Blvd., Daytona Beach, Florida, 32114. On Feb. 8...
Web Exclusive
Checkers/Rally’s, the nation’s largest double drive-thru chain, unveiled a new store prototype that updates the look of the building and loses the iconic second drive-thru window in favor of a covered seating area. "Like" QSR on Facebook to see more of the new prototype! The new store design, which...
Industry News
Jamba Juice Company announced today the acquisition of Talbott Teas, a Chicago-based boutique, premium tea company, recently profiled on ABC-TV’s “Shark Tank”.  Talbott Teas founder, certified master tea blender Shane Talbott, has a talent for blending specialty ingredients to produce exceptional,...
Mike Shumsky
Industry News
CiCi’s Pizza recently unveiled a host of new strategies and tools for 2012 that it hopes will revamp the “Build the Brand” initiative, the 10-year plan CiCi’s implemented that will add 500 new restaurants by 2020. These tools include a new advertising campaign, a redesigned website, new site models...
Asian foods are no longer foreign to American customers.
Menu Innovations
There’s not much that Americans find foreign about Asian food these days. Chinese dishes are as popular as any other ethnic food served at U.S. restaurants, while Japanese and Thai menu items have become commonplace across the country. And cuisine from other Asian nations is increasingly finding...
Industry News
A Chick-fil-A restaurant in Fort Worth, Texas, is the company’s first to receive the U.S Green Building Council’s Leadership in Energy and Environmental Design (LEED) certification, having earned LEED Gold this week. Michael Garrison, senior director of environmental stewardship for Chick-fil-A,...
Crises like inappropriate employee behavior could hurt a brand in the long run.
Ask any quick-serve operator who’s been through a crisis. He will be able to tell you the exact date, time, and day of the week the fate of his concept came under attack.
QSR brands launch new delivery programs to expand business opportunities.
Q: Should our restaurant offer delivery service?A: These days, everyone seems to be doing delivery, right? Starbucks, Chipotle, McDonald’s, and Taco Bell are some of the big chains that have recently announced tests or rollouts of delivery service.
In addition to helping conserve cash, bartering often leads to additional exposu
Twenty years ago, Toni Foley began bartering. These days, she won’t run her restaurant—five-year-old Eastside Café in Fairport, New York—without the practice.
Top QSR franchisee in North Carolina shares ideas for connecting with community.
Like so many who go on to make a career in foodservice, Jeff Rigsby landed a job at a quick serve when he was in high school.
QSR chains take notes from Millennial led startup companies to innovate business.
When Manny Carral started Revolucion Coffee + Juice in San Antonio four years ago, he thought he was going into unfamiliar territory. The California transplant had no background in food or beverage service and had recently moved to Texas.