BrewTruc soft launch in San Francisco.
Industry News
A few weeks ago, QSR's sister publication, Rmgt, spoke with Andrew Freeman about food trends that are going to rock and define 2012. Freeman heads a high-end hospitality agency that, for its fifth year, released a preview of the hottest trends and predictions in food and restaurants. But what about...
Industry News
The Wendy’s Company today announced the grand opening of the first joint venture Wendy’s restaurant in Japan, located in Tokyo’s Omotesando area. Starting with Tokyo, Wendy’s Japan LLC plans a national rollout of restaurants in the coming years. Wendy’s Japan plans to open approximately 100 Wendy’s...
Web Exclusive
With at least two mid-size restaurant chains planning to expand through highway travel centers in the coming year, other quick serves looking to grow may want to hit the open road. Both Huddle House and Fazoli’s, which, respectively, have 430 locations and 230 locations nationwide, are in the...
Industry News
Local McDonald’s restaurants will be kicking off the new year by offering a free small cup of coffee to its customers in the Greater Sacramento, Stockton, and Modesto area. Beginning Monday, January 2, all local McDonald’s restaurants throughout Northern California will be offering a free small...
Giving back through community work and charity can help your brand.
Denise Lee Yohn: QSR's Marketing Guru
You may not think you have much in common with a celebrity, but if you’re like most quick-serve business owners I know, you do. No, it’s not your good looks and charm—sorry. Like celebrities, you’re in the public eye a lot, so you get lots of requests for help. You probably get solicitations for...
Industry News
Texas-based fast casual Mama Fu’s Asian House is preparing to launch a secondary menu from which only customers in the know can order. The Black Market Menu, which is set to debut in late January, will feature a rotating collection of items that won’t be featured on the regular menuboard. “...
Jack's is one brand that will be severely impacted by the domain name change.
Web Exclusive
If the Internet Corporation for Assigned Names and Numbers (ICANN) gets its way, quick-service restaurants and thousands of other businesses may soon be forced to write hefty checks to protect their brands online. ICANN’s proposed generic top-level domain (gTLD) program would allow the number of...
Industry News
With the year 2011 coming to a rapid end, QSR takes stock of its most popular online stories of the last 12 months. This year's biggest headlines point to reader interest in franchising deals, the QSR 50, and (of course) food trucks.  "This was an exciting year for our editorial team," says Blair...
QSR chains market to Millennial customers by selling restaurant story.
There’s a lot of buzz in almost every circle about the Millennial generation—those born between 1978 and 1995—and for good reason. They are spending money in a big way and, if you market to them right, they’ll spend it eating out.The numbers don’t lie.
Quick service restaurants can learn potato tips from Trine University chef.
Many people think of baked potatoes and french fries when it comes to potato dishes in restaurants. What are some new ways potatoes are finding their way to menus?I think smashing or ripping and then flash frying is a hot trend right now.
In addition to helping conserve cash, bartering often leads to additional exposu
Twenty years ago, Toni Foley began bartering. These days, she won’t run her restaurant—five-year-old Eastside Café in Fairport, New York—without the practice.
QSR operators move operations systems to cloud based technology.
You would be hard pressed to find a quick-service operator who, when asked why they started their own business, answered by saying it was to become the CIO of the company.
QSR brands roll out new healthy menu items like nutritious salads.
It’s a rite of passage: In August, well before the actual fall season begins, limited-service brands—especially those among the coffee, doughnut, and bakery-café categories—trip over each other to be the first to market with all fashions of fall-themed goods, from apple-pie this to
Top QSR chains add new workers with jobs to prep for holiday business rush.
Those in the world of customer service know all too well the stress that the holiday season brings: long lines of customers, clogged parking lots, and sometimes hangry (hungry and angry) shoppers.To accommodate the huge jump in traffic, businesses across America start hiring and training large level