A wide variety of salts can help restaurants enhance their menu flavors.
Marc Halperin: Resident F&B Expert
Here are three options for making a standard turkey sandwich more exciting and memorable for your valued guests: Replace convenient, presliced deli meat with real turkey sliced fresh off the bird. Completely overhaul entire kitchen to enable crew to roast 10–15 whole turkeys at a time on a series...
Industry News
The Arby’s Foundation, the nonprofit charitable arm of Arby’s, announced that it raised more than $2 million in the fourth quarter to support Share Our Strength’s “No Kid Hungry” campaign. The total is double what Arby’s originally pledged to donate. The sandwich concept raised the money through...
Industry News
Jersey Mike’s founder and CEO Peter Cancro, along with team members and franchisees, laid wreaths for the fallen at Arlington National Cemetery in Washington, D.C., as part of a National Day of Remembrance on Saturday, Dec. 10, 2011. With the help of its customers, the national sub sandwich...
Industry News
On January 2, McDonald’s will launch a new marketing campaign designed to show customers the farms and ranches where its food comes from. Neil Golden, chief marketing officer for McDonald’s USA, announced the new campaign yesterday on McDonald’s @McDListenTour Twitter handle, through which company...
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Industry News
Church’s Chicken, the quick service restaurant chain, is partnering with Alcon Entertainment and Warner Bros. Pictures to celebrate the upcoming new film, Joyful Noise, starring Dolly Parton and Queen Latifah, in theaters Jan. 13, 2012. A national sweepstakes will award one lucky Church’s customer...
Wendy's W burger helps the company bridge its value menu and premium items.
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On December 1, Subway rattled the quick-service world when it announced its latest promotional offer: $2 six-inch subs. As a “Customer Appreciation Month” promotion, the $2 December-only deal may be Subway’s boldest play yet in the pricing wars to compete with other chains’ value menus. “[Subway is...
Chipotle CEO Steve Ells calls for an end to antibiotics in meat.
Industry News
In a Congressional briefing on Capitol Hill today, Chipotle CEO Steve Ells called for an end to the overuse of antibiotics in American meats. Ells’ wildly successful 1,200-unit Mexican fast casual only uses hormone- and antibiotic-free meats. “It’s going to take restaurants like Chipotle creating...
Industry News
Florida-based casual barbecue chain Woody’s Bar-B-Q is overhauling its operations and planning for future growth with two fast-casual prototypes. The veteran chain is now offering a 2,500–3,000-square-foot fast-casual model and 1,000–1,500-square-foot fast-casual express model to franchisees...
Fast food brands discover restaurant design can affect customer behavior.
A study sponsored by CKE brand Hardee’s revealed a correlation between a restaurant’s interior design and its customers’ healthy dining habits.While the study, “Music & Light,” was conducted at Cornell University’s Food and Brand lab in Ithaca, New York, in 20
Restaurant and bathroom sanitation is important to increase repeat customers.
Cleanliness, so the expression goes, is next to godliness, and while no expert would elevate the need for a tidy restaurant to the realm of spiritual enlightenment, many are passionate about one point: Now is not the time to slack on the suds.According to a recent retail consumer study performed by
QSR brands partner with equity firms to finance restaurant unit growth.
Equity relationships are intended to be mutually beneficial, with the brands and their private equity (PE) partners both contributing—and both reaping the rewards. But brands may not know what to expect from the partnership as it matures.
QSR operators move operations systems to cloud based technology.
You would be hard pressed to find a quick-service operator who, when asked why they started their own business, answered by saying it was to become the CIO of the company.
Waffle menu development gives QSR operators new ingredient ideas for attracting customers.
A few years back, the Trouble Coffee and Coconut Club in San Francisco’s Outer Sunset neighborhood began selling slices of cinnamon toast for $4.
Top QSR chains add new workers with jobs to prep for holiday business rush.
Those in the world of customer service know all too well the stress that the holiday season brings: long lines of customers, clogged parking lots, and sometimes hangry (hungry and angry) shoppers.To accommodate the huge jump in traffic, businesses across America start hiring and training large level