Jack's is one brand that will be severely impacted by the domain name change.
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If the Internet Corporation for Assigned Names and Numbers (ICANN) gets its way, quick-service restaurants and thousands of other businesses may soon be forced to write hefty checks to protect their brands online. ICANN’s proposed generic top-level domain (gTLD) program would allow the number of...
Industry News
With the year 2011 coming to a rapid end, QSR takes stock of its most popular online stories of the last 12 months. This year's biggest headlines point to reader interest in franchising deals, the QSR 50, and (of course) food trucks.  "This was an exciting year for our editorial team," says Blair...
A wide variety of salts can help restaurants enhance their menu flavors.
Marc Halperin: Resident F&B Expert
Here are three options for making a standard turkey sandwich more exciting and memorable for your valued guests: Replace convenient, presliced deli meat with real turkey sliced fresh off the bird. Completely overhaul entire kitchen to enable crew to roast 10–15 whole turkeys at a time on a series...
Industry News
The Arby’s Foundation, the nonprofit charitable arm of Arby’s, announced that it raised more than $2 million in the fourth quarter to support Share Our Strength’s “No Kid Hungry” campaign. The total is double what Arby’s originally pledged to donate. The sandwich concept raised the money through...
Industry News
Jersey Mike’s founder and CEO Peter Cancro, along with team members and franchisees, laid wreaths for the fallen at Arlington National Cemetery in Washington, D.C., as part of a National Day of Remembrance on Saturday, Dec. 10, 2011. With the help of its customers, the national sub sandwich...
Industry News
On January 2, McDonald’s will launch a new marketing campaign designed to show customers the farms and ranches where its food comes from. Neil Golden, chief marketing officer for McDonald’s USA, announced the new campaign yesterday on McDonald’s @McDListenTour Twitter handle, through which company...
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Industry News
Church’s Chicken, the quick service restaurant chain, is partnering with Alcon Entertainment and Warner Bros. Pictures to celebrate the upcoming new film, Joyful Noise, starring Dolly Parton and Queen Latifah, in theaters Jan. 13, 2012. A national sweepstakes will award one lucky Church’s customer...
Wendy's W burger helps the company bridge its value menu and premium items.
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On December 1, Subway rattled the quick-service world when it announced its latest promotional offer: $2 six-inch subs. As a “Customer Appreciation Month” promotion, the $2 December-only deal may be Subway’s boldest play yet in the pricing wars to compete with other chains’ value menus. “[Subway is...
When a restaurant operator needs funding, a Small Business Administration (SBA) loan may be a viable option. But while borrowing is easier today than it was five years ago, entrepreneurs should still be ready to clear some hurdles before submitting a loan application.
Waffle menu development gives QSR operators new ingredient ideas for attracting customers.
A few years back, the Trouble Coffee and Coconut Club in San Francisco’s Outer Sunset neighborhood began selling slices of cinnamon toast for $4.
Top QSR chains leverage big data numbers for restaurant business success.
In April, Josh Patchus began his new job at Cava Grill, the upstart Washington, D.C.–based fast casual.In a world of cooks and cashiers, marketers and managers, Patchus acknowledges that his title—chief data scientist—is an odd one, seemingly out of place at the emerging 14-unit Me
QSR chains explore new real estate site selection strategies to maximize business exposure.
In recent years, many limited-service brands have re-evaluated their ideas regarding new restaurant locations.
Top QSR chains add new workers with jobs to prep for holiday business rush.
Those in the world of customer service know all too well the stress that the holiday season brings: long lines of customers, clogged parking lots, and sometimes hangry (hungry and angry) shoppers.To accommodate the huge jump in traffic, businesses across America start hiring and training large level
QSR brands roll out new healthy menu items like nutritious salads.
It’s a rite of passage: In August, well before the actual fall season begins, limited-service brands—especially those among the coffee, doughnut, and bakery-café categories—trip over each other to be the first to market with all fashions of fall-themed goods, from apple-pie this to