Industry News
Popeyes Louisiana Kitchen brings back Wicked Chicken with a twist this February with all new Garlic Pepper Wicked Chicken. For a limited time, consumers can experience the flavor spin of Garlic Pepper Wicked Chicken with Cajun fries, a buttermilk biscuit, Garlic Pepper Parmesan Dipping Sauce, and a...
Industry News
Wendy's president and CEO Emil J. Brolick unveiled in the company’s fourth-quarter earnings call yesterday a new recipe to "take the brand where we need it to be,” and said reviving the iconic brand will require competing with upstart fast-casual brands. While Wendy’s North American company-...
Read Full Story // read more about: Burgers, Fast Casual, Wendy's
Industry News
James Greco has been named president and CEO of Sbarro, effective immediately.  Greco was the former CEO of Bruegger’s Enterprises and is credited by industry experts with the strong performance and growth of the 28-year-old national bagel bakery chain.  Nicky McGrane, who has been serving as...
Asian foods are rich with umami, which has been described as a fifth taste.
Marc Halperin: Resident F&B Expert
What are you craving, exactly, when you yearn for a heaping mound of pad thai noodles, or a plate of kung pao chicken, or a bowl of miso soup? On one very obvious level, it’s undoubtedly the taste. In the former two examples, the blend of sweet, savory, and spicy flavors offers a pleasing...
Scott Gittrich has built Toppers Pizza into a successful franchised business.
Denise Lee Yohn: QSR's Marketing Guru
As the economy slowly strengthens, founders of successful eateries may be considering franchising as a growth model, but experts say CEOs must approach it with caution and do their due diligence to make sure it’s appropriate for their brand. The first step, experts say, is to explore the viability...
How Do You Roll lets patrons customize their sushi dishes.
Emerging Concepts
Sushi concept How Do You Roll? is hitting its stride, growing to seven locations since opening in late 2008, with plans for 20 more stores in 2012. “The first seven are all in Texas,” says cofounder and CEO Yuen Yung. “And we will soon be in California, Florida, and Arizona. We have six in the...
Mohammad Al Madani brought Charley's to Abu Dhabi and Dubai.
Growth
Mohammad Al Madani is a worldly man. After graduating from the University of Tulsa, Oklahoma, with a bachelor’s degree in petroleum engineering, Madani went home to Dubai and launched an engineering consultancy firm, Apex International Engineering Consulting. Since then, Madani has become a...
Building repeat visits extends beyond simple loyalty programs.
Denise Lee Yohn: QSR's Marketing Guru
Q: What are three important things to keep customers coming back and building new customers into repeat customers? — Brian Durban, owner/operator, Genghis Grill A: It’s very smart to be asking about building repeat business. After all, many analyses show it costs a company more to get new...
Atlanta fast casual chef talks fresh and local veggie sourcing in restaurants.
Vegetables are no stranger to the limited-service industry, but have long been confined to the salad bowl and sandwich topping station.
Walt Disney World and Disneyland develop new premium menu items at QSR concepts.
Magic sort of loses its luster with age. Rarely does one find the right occasion to use the term magical as an adult—after a first date, perhaps, or to describe an experience at a concert or a vacation. There is one place, though, where—by design—the magic never seems to die.
Fast food brands discover restaurant design can affect customer behavior.
A study sponsored by CKE brand Hardee’s revealed a correlation between a restaurant’s interior design and its customers’ healthy dining habits.While the study, “Music & Light,” was conducted at Cornell University’s Food and Brand lab in Ithaca, New York, in 20
Top QSR chains finance global growth through new business funding.
When it launched its first restaurant in Mexico, BurgerFi learned the real-world costs behind international expansion.
Top QSR franchisee in North Carolina shares ideas for connecting with community.
Like so many who go on to make a career in foodservice, Jeff Rigsby landed a job at a quick serve when he was in high school.