Industry News
Wendy's president and CEO Emil J. Brolick unveiled in the company’s fourth-quarter earnings call yesterday a new recipe to "take the brand where we need it to be,” and said reviving the iconic brand will require competing with upstart fast-casual brands. While Wendy’s North American company-...
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Industry News
James Greco has been named president and CEO of Sbarro, effective immediately.  Greco was the former CEO of Bruegger’s Enterprises and is credited by industry experts with the strong performance and growth of the 28-year-old national bagel bakery chain.  Nicky McGrane, who has been serving as...
Asian foods are rich with umami, which has been described as a fifth taste.
Marc Halperin: Resident F&B Expert
What are you craving, exactly, when you yearn for a heaping mound of pad thai noodles, or a plate of kung pao chicken, or a bowl of miso soup? On one very obvious level, it’s undoubtedly the taste. In the former two examples, the blend of sweet, savory, and spicy flavors offers a pleasing...
Scott Gittrich has built Toppers Pizza into a successful franchised business.
Denise Lee Yohn: QSR's Marketing Guru
As the economy slowly strengthens, founders of successful eateries may be considering franchising as a growth model, but experts say CEOs must approach it with caution and do their due diligence to make sure it’s appropriate for their brand. The first step, experts say, is to explore the viability...
How Do You Roll lets patrons customize their sushi dishes.
Emerging Concepts
Sushi concept How Do You Roll? is hitting its stride, growing to seven locations since opening in late 2008, with plans for 20 more stores in 2012. “The first seven are all in Texas,” says cofounder and CEO Yuen Yung. “And we will soon be in California, Florida, and Arizona. We have six in the...
Mohammad Al Madani brought Charley's to Abu Dhabi and Dubai.
Growth
Mohammad Al Madani is a worldly man. After graduating from the University of Tulsa, Oklahoma, with a bachelor’s degree in petroleum engineering, Madani went home to Dubai and launched an engineering consultancy firm, Apex International Engineering Consulting. Since then, Madani has become a...
Building repeat visits extends beyond simple loyalty programs.
Denise Lee Yohn: QSR's Marketing Guru
Q: What are three important things to keep customers coming back and building new customers into repeat customers? — Brian Durban, owner/operator, Genghis Grill A: It’s very smart to be asking about building repeat business. After all, many analyses show it costs a company more to get new...
Chipotle has supported small family farms with its Food with Integrity campaign.
Ingredients & Dayparts
When the National Restaurant Association (NRA) unveiled the results of its “What’s Hot in 2012” chef survey in December, few were surprised that locally sourced meats and seafood secured the No. 1 spot on the list of top 10 menu trends for this year. Or that the term local showed up in three other...
A quiche hits the spot any time of day.
Breakfast has always broken the rules.Whereas frosted cinnamon buns, bowlfuls of chocolate-flavored puffed rice, and jelly doughnuts dusted with powdered sugar are considered perfectly acceptable morning mealtime fare, anyone besides a college student who breaks out the same items for dinner on a re
Top QSR stories in 2015 include Chipotle e coli scare and supply chain challenges.
As we put the finishing touches on 2015, a look back reveals a year full of major stories and trends throughout the limited-service restaurant industry.Although it is often difficult to pare a year’s worth of developments in culinary, financial, and operational categories, these 10 rise to the
Top QSR chains finance global growth through new business funding.
When it launched its first restaurant in Mexico, BurgerFi learned the real-world costs behind international expansion.
Chances are that when you hear the term “big data,” you think of Ph.D. candidates slaving over massive banks of computers—not restaurants.
QSR chains take notes from Millennial led startup companies to innovate business.
When Manny Carral started Revolucion Coffee + Juice in San Antonio four years ago, he thought he was going into unfamiliar territory. The California transplant had no background in food or beverage service and had recently moved to Texas.