Industry News
It’s a fry for all at Burger King restaurants nationwide. Burger King Corp. announced it is delivering a new golden, crispy fry. The new fries at Burger King offer restaurant guests a high-quality, perfectly balanced product. A thicker cut of potato gives each bite more fluffy potato flavor on the...
Industry News
With the holidays quickly approaching, the National Restaurant Association is encouraging its members to get involved in community outreach opportunities now and throughout the rest of the year. In the most recent episode of the “Big Picture Management” podcast, which is created in partnership by...
Web Exclusive
Google announced the launch of its Google+ Pages earlier this month as an opportunity for brands to get involved with the search giant’s new social network.  And while a recent study shows that a majority of the world’s top 100 brands have already launched a Google+ Page, many are still trying to...
Industry News
Yum! Brands Inc. announced it has reorganized its Yum! Restaurants International division (YRI) to continue to drive aggressive international expansion and build strong brands globally. The company also announced that Micky Pant was promoted to chief executive officer of YRI, replacing Graham Allan...
Many tea flavors and varieties give operators a new beverage platform.
Menu Innovations
For most American restaurants, tea had become something of an afterthought among nonalcoholic beverages. Sure, tea is the world’s No. 2 beverage, second only to water. But as quick-service and fast-casual eateries focused on the expanding number of carbonated drinks and growing interest in coffee...
Industry News
QSR International, the Master Franchisee for Quiznos in Latin America and the Caribbean, is pleased to announce its continued expansion into the South American region with the opening of its third restaurant in Ecuador. This restaurant, located in City Mall in Guayaquil, Ecuador, is operated by QZ...
Industry News
Children’s cancer may not be cured with chocolate peanut butter cake—but it’s a start. The Double Chocolate Hill, a tower of sugary satisfaction concocted by Iron Hill Brewery & Restaurant, generates thousands of dollars each year for CureSearch, a national nonprofit whose mission is to fund...
Wendy's W burger.
Industry News
Quick-serve companies wrapped up their quarter earnings calls and investor meetings earlier this month, paving the way for the final fiscal term of 2011 (or, in Starbucks’ case, the beginning of fiscal 2012). Here are a few things to learn about the industry from the results. 1. Premium menu items...
QSR donut concept franchise owner uses leadership skills gained on Mt Everest.
Jeff Gottfurcht summited Mount Everest on May 14, 2011, at 6:10 A.M.
QSR brands launch new delivery programs to expand business opportunities.
Q: Should our restaurant offer delivery service?A: These days, everyone seems to be doing delivery, right? Starbucks, Chipotle, McDonald’s, and Taco Bell are some of the big chains that have recently announced tests or rollouts of delivery service.
Crises like inappropriate employee behavior could hurt a brand in the long run.
Ask any quick-serve operator who’s been through a crisis. He will be able to tell you the exact date, time, and day of the week the fate of his concept came under attack.
Top QSR chains add new workers with jobs to prep for holiday business rush.
Those in the world of customer service know all too well the stress that the holiday season brings: long lines of customers, clogged parking lots, and sometimes hangry (hungry and angry) shoppers.To accommodate the huge jump in traffic, businesses across America start hiring and training large level
QSR operators move operations systems to cloud based technology.
You would be hard pressed to find a quick-service operator who, when asked why they started their own business, answered by saying it was to become the CIO of the company.
Top QSR burger brand Shake Shack had successful IPO stock offering.
When Shake Shack went public in January, its shares were priced at $21. The next morning, the stock began trading at $47 per share, and in May, the price peaked at nearly $97.