Boston Market is hiring more employees to handle its holiday business.
Web Exclusive
While national unemployment remains at a steady 9 percent, many companies are planning to repeat their annual hiring surge to support this year’s holiday season. Quick-service restaurants will play a visible role in the effort. According to Chicago-based staffing consultants Challenger, Gray &...
Industry News
David Karam, president of North America for Wendy's, will be leaving the the company at the of the end of 2011.  Karam intends to return to his Cedar Enterprises business, which operates 151 Wendy’s restaurants in six states.   “David provided excellent leadership to the organization during a...
Industry News
When the new CiCi’s Pizza location opened in Murphy, Texas, last Monday, it introduced a range of new design elements and features that could offer a peek into the future of the company. The new unit sports a brighter color palette; new uniforms and menuboards; an expanded buffet and carryout; and...
ShopHouse Southeast Asian Kitchen
Industry News
QSR recently got an exclusive media tour of ShopHouse Southeast Asian Kitchen, the Asian fast-casual, created by Chipotle founder Steve Ells. "Like" QSR on Facebook to access behind-the-scenes photos from the tour!  The one-unit concept is located in Washington, D.C's, busy Dupont Circle area,...
Don Fertman is chief development officer of Subway.
Executive Insights
When Don Fertman joined Subway in 1981, the company stood as little more than an ambitious regional player. Thoughts of the brand filling the corporate heavyweight shoes it does today seemed remote and distant. But times have changed. For the last three decades, Fertman, Subway’s chief development...
Industry News
With the food-truck trend thriving in the U.S., a decade-old, Australian mobile brand is ready to replicate its success in the States. Cafe2U, a mobile espresso brand with about 120 units in Australia and more than 50 units throughout the United Kingdom, rolled out its first U.S. unit in Bend,...
Read Full Story // read more about: Cafe2U
Industry News
Venezuela has officially welcomed Quiznos at the recent opening of Quiznos’ first-ever international mobile unit. The Oct. 15 opening of the mobile trailer coincided with the start of the Venezuelan winter league baseball season. Fans and visitors to the Jose Bernado Perez Stadium in Valencia can...
Read Full Story // read more about: Growth, Quiznos, Sandwiches
Industry News
McDonald’s USA introduces two delicious new beverages to its McCafé beverage line today – Peppermint Mocha and Peppermint Hot Chocolate. The cheerful drinks mark an exciting launch for McCafé, as the brand’s first specialty seasonal beverages. New McCafé Peppermint Mocha and Peppermint Hot...
More than 2 million Americans have served in the wars in Iraq and Afghanistan, and as they return home, restaurant brands are realizing that this new generation of military veterans may make ideal franchisees.These partnerships are increasingly benefitting veterans looking for post-service employmen
Crises like inappropriate employee behavior could hurt a brand in the long run.
Ask any quick-serve operator who’s been through a crisis. He will be able to tell you the exact date, time, and day of the week the fate of his concept came under attack.
Quick service restaurants discount to attract new, price conscious customers.
Q: Other restaurants seem to be moving away from 99-cent-and-under value menus. So what is the right discounting strategy? A: True, McDonald's has replaced its Value Menu with the Dollar Menu & More, and Wendy's 99 Cent Menu has been reconceived as the Right Price Right Size menu.
Top QSR burger brand Shake Shack had successful IPO stock offering.
When Shake Shack went public in January, its shares were priced at $21. The next morning, the stock began trading at $47 per share, and in May, the price peaked at nearly $97.
Waffle menu development gives QSR operators new ingredient ideas for attracting customers.
A few years back, the Trouble Coffee and Coconut Club in San Francisco’s Outer Sunset neighborhood began selling slices of cinnamon toast for $4.
QSR chains market to Millennial customers by selling restaurant story.
There’s a lot of buzz in almost every circle about the Millennial generation—those born between 1978 and 1995—and for good reason. They are spending money in a big way and, if you market to them right, they’ll spend it eating out.The numbers don’t lie.