Industry News
Cold Stone Creamery will offer a limited time addition, Hot for Cookie, to their Hot Stone Warm and Delicious plated dessert line beginning January 18.   This delectable treat is made with a warm medley of a baked Chocolate Chip Cookie and rich Cookie Dough topped with French Vanilla Ice Cream,...
David Johnson is a partner with ACM Partners.
Industry News
  The economic recovery in the wake of the 2008-2009 recession has been lackluster, but for the quick-serve industry, things have been even worse. Pre-recession, through the early 00s, restaurant growth in the sector was brisk, as consumers, flush with high employment rates and increasingly...
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Industry News
San Antonio has been named one of America’s fattest cities by the American Obesity Association. And with twice the national incidence of diabetes, there’s plenty to be concerned about. But the city is starting to buck the trend, with some help from an unlikely hero: the quick-serve industry. Suzy...
Pollo Campero's menu is organized in a way that maximizes sales.
Ordering
When the federal menu-labeling law goes into effect this year, restaurants with 20 or more locations will need to provide calorie counts on menus and menuboards. Experts say the calorie shuffle presents a good opportunity for restaurants to reevaluate their menu strategy and menuboard design, two...
Industry News
As the fro-yo category grows increasingly competitive and repetitive, many have attempted to lay claim to the healthy leader position, but no one comes close to Super Fro-Yo launched by TCBY less than a year ago.  Today, TCBY announces the next evolution of soft serve frozen yogurt, by being the...
Web Exclusive
Steak ‘n Shake opened its first New York City restaurant on January 12, and the chain used the opportunity to debut its new Steak ‘n Shake Signature counter-service prototype. The new design is a leaner outfit that does away with the all-night schedule, some menu items, and table service. Customers...
Industry News
Hala Moddelmog, President of Arby’s Restaurant Group, Inc., has announced that George Condos will serve as the Chief Operating Officer for the Arby’s brand. Condos joins the company with more than 30 years of restaurant experience, primarily with Dunkin Brands, where he held the position of Vice...
Cities like Orlando help quick serve concepts like Burger 21 find big growth.
Growth
In October, upstart fast-casual burger concept Burger 21 launched its franchise program. Rather than pursuing partners to build the brand across the national landscape, Front Burner Brands, the Tampa-based parent company of Burger 21 and the popular Melting Pot restaurants, identified its first...
Atlanta fast casual chef talks fresh and local veggie sourcing in restaurants.
Vegetables are no stranger to the limited-service industry, but have long been confined to the salad bowl and sandwich topping station.
Waffle QSR restaurant chain executive talks new sandwich and breakfast menu ideas.
Say “waffle” in the U.S. and American consumers tend to think of one thing: that doughy, chewy disk that arises from the batter of a hotel iron or pops from the warm embrace of a toaster.
Quick service restaurants discount to attract new, price conscious customers.
Q: Other restaurants seem to be moving away from 99-cent-and-under value menus. So what is the right discounting strategy? A: True, McDonald's has replaced its Value Menu with the Dollar Menu & More, and Wendy's 99 Cent Menu has been reconceived as the Right Price Right Size menu.
QSR chains take notes from Millennial led startup companies to innovate business.
When Manny Carral started Revolucion Coffee + Juice in San Antonio four years ago, he thought he was going into unfamiliar territory. The California transplant had no background in food or beverage service and had recently moved to Texas.
Top QSR chains finance global growth through new business funding.
When it launched its first restaurant in Mexico, BurgerFi learned the real-world costs behind international expansion.