American Grilled Cheese Kitchen workers already receive more than minimum wage.
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Escalating food costs and only modest traffic gains aren’t the only things Rob Grendow is concerned about these days with his five Ohio-based Danny Boy’s Pizza outlets. Ohio’s latest minimum-wage hike is also putting pressure on the operation. “It might be only 30 cents,” Grendow says of the shift...
Industry News
Caribou Coffee announced that all coffees and espresso are now sourced from Rainforest Alliance Certified farms, making it the first major U.S. coffeehouse to reach this sustainable achievement. Rainforest Alliance Certified farms meet the comprehensive standards of the Sustainable Agricultural...
Industry News
After a season of sweet treats, savory snacks, and hearty comfort foods, it can be a challenge switching to less-indulgent, healthier options in the New Year. To help guests put the flavor back in healthy living, Corner Bakery Cafe introduced a Facebook program inviting fans to kick off the New...
Alternative protein options are being used on fast food burgers.
Menu Innovations
As Americans’ hunger for burgers and chicken continues to grow, restaurant operators are tweaking their menus to meet consumers’ demands for new meats and higher quality. An increasing number of limited-service restaurants have added better and more “natural” meat to their repertoires. At the same...
Alternative proteins, like hummus, are popping up on more menus.
Marc Halperin: Resident F&B Expert
While my esteemed QSR colleagues turn their attentions this month to more traditional proteins, I thought I’d venture off the beaten path a bit to talk about some alternatives that are gaining traction with chefs and consumers. Our Western tendency to think of protein in terms of animals with fur,...
Mike Lassiter plays an important role in Rising Roll Gourmet's CSR efforts.
Charitable Giving
In today’s business environment, corporate social responsibility (CSR) receives a lot of lip service from media and public relations. But experts say a CEO who steps up his company’s CSR efforts will find that his organization receives more than just media accolades. In fact, chief executives could...
David Martinez treats customers like family at his Russo's units.
Denise Lee Yohn: QSR's Marketing Guru
Before he became a Russo’s Coal-Fired Italian Kitchen franchisee, David Martinez ran a bookstore, a gym, and a Ben & Jerry’s shop. Today, after more than three years of running his two Texas-based Russo’s units, Martinez says there’s one thing he learned at his former businesses that helps him...
Choosing the right marketing agency can help you take the next growth step.
Denise Lee Yohn: QSR's Marketing Guru
Q: We’d like to get started with a marketing and PR firm. What suggestions do you have for hiring the right fit? —Robb McKerrow, vice president of store and brand development for five-unit, Atlanta-based Chepe’s Mexican Grill A: How exciting, Robb! Your company’s decision to engage outside...
Top QSR chains finance global growth through new business funding.
When it launched its first restaurant in Mexico, BurgerFi learned the real-world costs behind international expansion.
Atlanta fast casual chef talks fresh and local veggie sourcing in restaurants.
Vegetables are no stranger to the limited-service industry, but have long been confined to the salad bowl and sandwich topping station.
Top QSR franchisee in North Carolina shares ideas for connecting with community.
Like so many who go on to make a career in foodservice, Jeff Rigsby landed a job at a quick serve when he was in high school.
QSR chains take notes from Millennial led startup companies to innovate business.
When Manny Carral started Revolucion Coffee + Juice in San Antonio four years ago, he thought he was going into unfamiliar territory. The California transplant had no background in food or beverage service and had recently moved to Texas.
Chances are that when you hear the term “big data,” you think of Ph.D. candidates slaving over massive banks of computers—not restaurants.