Industry News
Al Hodges, a 30-year foodservice executive, has been appointed vice president of operations at Fazoli’s. Hodges joins the company from Dunkin’ Brands, where he was regional vice president, responsible for more than 4,000 restaurants. In his new position, Hodges will oversee all company and...
Industry News
Quick serves are usually quick to embrace trends. In the last few years there have been food-truck roll outs, low-calorie menu items, and, of course, cupcakes. Now, at least two chains are tapping into another hot trend: local art. In February, the Coffee Bean & Tea Leaf (CBTL) launched a new...
Google executives share five tips that will help every restaurant operator.
Executive Insights
Facebook may be the online hub that dominates headlines and most of consumers’ personal time, but there’s no denying that Google remains the king of the Internet and the No. 1 website in the world. So when Google speaks, people should listen—and speak Google did, to QSR about the restaurant...
Industry News
Pizza Inn is rolling out a new fast-casual concept, Pie Five Pizza Co., to appeal to an upscale, urban demographic by creating fresh, made-to-order pies in less than five minutes. Company executives are hoping that Pie Five, which debuted in Fort Worth, Texas, in June and joins Pizza Inn Express as...
Read Full Story // read more about: Growth, Pizza, Pizza Inn
Industry News
With the better-burger category taking off in the U.S., and with its place solidified as one of the top players in the category, Smashburger announced its first deals for international units. Development agreements were signed that will take the Denver-based chain to Saudi Arabia, Bahrain, and...
Read Full Story // read more about: Burgers, Growth, Smashburger
Its Happy Meal helped McDonald's perform well in the Zagat survey.
Web Exclusive
With the 63rd annual Emmys slated for Sunday, it seems appropriate that the quick-serve industry also celebrate its top awards—from Zagat.   This year’s results of the National Fast Food Restaurant Survey showed that several quick-serve categories are becoming increasingly competitive and that...
Industry News
Though it still has not committed to entering the mega market that is California, Dunkin’ Donuts announced that it is rebuffing its Westward march by opening several new markets for franchising. The new markets include Denver and Colorado Springs, Colorado; Houston and Waco, Texas; Lincoln and...
Fast food brands are rooted in history, celebrate big anniversaries this year.
Denise Lee Yohn: QSR's Marketing Guru
*/ 20 Years Jake’s Wayback Burgers Old-Fashioned Done Right Jake’s may be the youngest brand on our anniversary list this year, but its mindset is decidedly old school. “We wanted to go back in time to where the burgers were just being introduced to the United States—back to the turn of the...
Restaurant operators know that establishing strong relationships with vendors is
Richard Leivenberg, executive vice president for Jody Maroni’s Sausage Kingdom in Venice, California, knows a thing or two about relationships.
Coffee giant Starbucks has invested in diversifying its product portfolio.
Like the melodic tune of a mythical fish-tailed woman luring in unsuspecting sailors on the open ocean, the siren of Starbucks’ famous logo beckons the masses toward a promise of quality, of familiarity, of a ubiquitous yet iconic American coffee experience.
QSR brands launch new delivery programs to expand business opportunities.
Q: Should our restaurant offer delivery service?A: These days, everyone seems to be doing delivery, right? Starbucks, Chipotle, McDonald’s, and Taco Bell are some of the big chains that have recently announced tests or rollouts of delivery service.
QSR brands innovate drive through lane to build business from customer demographics.
To say that convenience is king in today’s always-connected, technology-driven world may be an understatement.
Presidential candidate Donald Trump gives restaurant businesses new marketing lessons.
Q: Is it true there really is no such thing as bad publicity?A:To answer this question, let’s look no further than Donald Trump, the ultimate publicity machine.
QSR brands plate fresh and natural ingredients to improve health and nutrition.
Fresh has become a mantra of the restaurant industry these days, and there’s nothing that conveys fresh better than using raw items, particularly fruits and vegetables.